Employment Services

HRA's Employment Services provides services that meet the needs of job seekers, workers, and employers. We work closely with participants and employers to achieve worker success, improve on-the-job performance, and focus on reducing turnover by increasing the economic mobility of workers. Employment Services ensures that cash assistance applicants and clients are work-ready and have appropriate supportive services to engage in a productive job search, including training, literacy classes and resume assistance. Once employed, workers are automatically linked, where appropriate, to supports such as food stamps and public health insurance and are encouraged to connect to heating supplement and to apply for the Earned Income Tax Credit so that their wages will be supplemented during their transition to employment.

Employment Services' work with employers starts with a greater understanding of a business's specific needs. Our business services include connecting employers to information about economic incentives and tax credits offered by the government for hiring job seekers with employment barriers. We also encourage employers to educate their workforce about available supports so that New York businesses and its workforce have greater stability, economic well-being and productivity on the job.

HRA's Employment Services are part of a larger system for assisting cash assistance applicants and recipients in finding employment. In the last two years alone, approximately HRA has recorded 154,000 job placements of cash assistance applicants and participants.

Business Link
HRA's Business Link is a fast, free and efficient way for employers to reach job seekers.

Business Link is at the core of the City's efforts to move cash assistance clients into jobs. Also, there are financial benefits available to companies that hire employees through Business Link.  Business Link targets qualified candidates to meet employer specifications. A dedicated account manager works with your business to create a posting and supply pre-screened candidates in seven days or less. Employers may qualify to receive wage subsidies or State and Federal Tax Credits. Job seekers who are receiving cash assistance can call the 24-hour job listing 212-643-2881 and select extension 2 for a listing of jobs. Or call toll free: 877-585-JOBS (5627).

Back to Work 
Under the Back to Work program, a single vendor works with an individual to assist them in finding employment from the time they apply for cash assistance through placement and retention in a job, allowing them to build stronger relationships with each other and leading to more seamless service delivery and more successful job placement rates.

To meet the Mayor's goal for all contracts to be performance-based, the contracts for Back to Work are 100% performance-based, placing greater emphasis on services that promote job retention and career advancement, including job training and educational activities.

TAG (Training Assessment Group)
HRA’s Training Assessment Group (TAG) provides educational and financial counseling and services to HRA participants who express interest in training/education and/or are currently enrolled in training/education programs allowed by HRA. TAG ensures that a client’s training and/or educational program is suitable for clients, and monitors the clients’ training and/or academic performance and attendance in training/education, provides debt counseling and referrals, and maintains a list of available training providers (CUNY, private colleges, for-profit schools, etc.) appropriate for the training and/or educational program sought by clients.

Types of Training / Education
HRA maintains a list of available training/education programs that is publicly accessible. Available training and education providers are credentialed higher education schools, for-profit schools licensed by NYS, or other training and/or educational programs operated by non-profit organizations. TAG provides educational and financial counseling and services to HRA clients who have expressed interest in and/or are enrolled in training and/or education, and assesses coursework and efficacy of training and educational programs to ensure that such programs enable clients to obtain future employment and self-sufficiency.