The Family Independence Administration (FIA) coordinates HRA/DSS’s Job Center Operations and the Supplemental Nutrition Assistance Program (SNAP) for New York City. FIA’s programs include temporary cash assistance, SNAP, public health insurance for those receiving cash assistance, and employment services. Through directly operated and contracted services, these work programs and work supports are designed to promote the maximum level of self-sufficiency. FIA also seeks to provide services to its customers that are best suited to overcome any barriers which prevent them from obtaining and retaining employment.

HRA/DSS Job Center staff brings resources to people to help them move toward self–sufficiency. Through a detailed assessment process, clients are enrolled in comprehensive employment programs which include work experience, job search and placement services, as well as vocational job skills training and educational programs. Job Center staff also determines and monitors clients' eligibility for Cash Assistance and Medicaid as clients work to achieve their personal self-sufficiency goals. FIA’s SNAP staff provides able-bodied New Yorkers and their families with nutrition necessary for good health.

Employment Services
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