Adult Protective Services (APS) is a state-mandated program that is available to persons 18 years of age and older without regard to income who:
- Are mentally and/or physically impaired; and
- Due to these impairments are unable to manage their
own resources, carry out the activities of daily living, or protect themselves
from abuse, neglect, exploitation or other hazardous situations without
assistance from others; and
- Have no one available, willing, and able to assist them responsibly.
Referrals
Services
Intervention
APS Telephone Numbers
Other APS Services
Referrals
Referrals to APS may be made by calling the APS Central Intake Unit Referral Line at 212-630-1853, between 9 AM and 5 PM, Monday through Friday, or by completing a web referral at any time by clicking on the link: Make a Web Referral to APS.
Referrals to APS can be made by:
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Friends, relatives, neighbors and other concerned individuals within the community.
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Medical and social work personnel.
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Private and governmental agencies, and courts.
Services
Services may include:
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Referral for psychiatric and/or medical examination.
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Assistance in obtaining and recertifying Medicaid and Home Care services.
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Assistance in obtaining and recertifying Social Security Supplemental Security Income (SSI) or Social Security Disability (SSD) benefits.
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Financial management of social security benefits.
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Heavy-duty cleaning services.
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Identification of alternate living arrangements.
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Intervention
APS can also petition for guardians ad litem and community guardians through the HRA Office of Legal Affairs for persons who require involuntary intervention to insure safety of their person and/or property.
APS Telephone Numbers
For Adult Protective Services information call the APS Central Intake Referral Unit at 212-630-1853.
For information or updates regarding cases already active with the Adult Protective Services borough office, call the following numbers:
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Brooklyn Borough Office 718-722-4650/4812
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Bronx Borough Office 718-589-4918
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Manhattan North Borough Office 212-279-5794
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Manhattan South Borough Office 212-971-2727
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Queens Borough Office 718-883-8254
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Other APS Services
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The Division of Voluntary and Proprietary Homes for Adults (DVPHA) develops and monitors supervised housing for adults 18 years of age and older who are deemed unemployable, and eligible for SSI or PA. These State-licensed private homes provide, at a minimum, meals, housekeeping and laundry. For information on becoming a state-licensed DVPHA provider, call: 212-971-0142. If you require information on placement in a DVPHA home, call: 212-971-2930.
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The Division of Post Institutional Services (DOPIS) assists patients who will be released or discharged from New York State Office of Mental Health facilities after in-patient care of five years or more. DOPIS staff helps patients to access programs and entitlements necessary to live independently in the community.
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