Please go to 311 Online or call the HRA Infoline at 1-718-557-1399 for more information on our services.

You are also welcome to send a message to the Commissioner.

If you need to visit one of our Job Centers or Medicaid offices, they are located throughout the five boroughs. You can access them by clicking below.

Job Centers
Medicaid Offices

HIV/AIDS Services Administration
ServiceLine/Intake Unit
1-212-971-0626
400 8th Avenue, 2nd Floor
New York, New York 10001
Monday through Friday, 9 AM to 5 PM

Report Fraud 
1-212-274-5030

Child Support Helpline
1-888-208-4485

Domestic Violence & Emergency Intervention Hotline
1-800-621-4673

Hunger Hotline
1-866-888-8777

Adult Protective Services
1-212-630-1853

The Freedom of Information Law (FOIL)
The Freedom of Information Law is New York State's principal statute on providing for public access to the records of government.

The Human Resources Administration complies fully with the New York State Freedom of Information Law (FOIL), which was enacted to assure public accountability of state agencies while protecting individuals against unwarranted invasions of personal privacy. Records are made available through the Agency’s Records Access Officer. The Agency’s Records Access Officer is responsible for ensuring the appropriate agency response to public requests for access to records.

Persons seeking access to records maintained by the Human Resources Administration pursuant to the FOIL are advised to contact:

Records Access Officer
Office of Legal Affairs
Human Resources Administration
180 Water Street, 17th Floor
New York, NY 10038