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NYC Department of Housing Preservation & Development
Residential Building Owners

How to Certify Correction of Housing Quality Standards (HQS) Failures

Housing Quality Standards Failures are conditions that do not meet federal standards in a unit or public area of a building where at least one unit is federally subsidized (e.g., Section 8).  HQS inspections are conducted by HPD Code Enforcement Inspectors, who also may issue violations of the NYC Housing Maintenance Code (HMC).  HQS Failures may be issued alone on documents called Notices of Housing Quality Standards Failures (NOF) or in combination with HMC violations if the conditions also violate the HMC on documents called Notices of Violation/Housing Quality Standards Failures (NOV/NOF).  NOFs and NOV/NOFs will be sent to the managing agent who is validly registered with HPD.  If the property is not required to be registered with HPD (two family dwelling where the owner resides), the documents will be mailed to the contact person on record for the subsidy.  NOF and NOV/NOF documents will be mailed in packages that include certification documents for all failures and violations, as well as instructions on how to certify correction.  The packages may also include informational pamphlets on how to correct the conditions.

Building owners may have  failures/violations removed from the record by certifying, either by mail  or eCertification, that the violations were corrected within the required time period specified on the NOV/NOF document  or on the NOF. Click here for information on HPD’s online eCertification program or see certification instructions on the back of the notices if you choose to mail the certification. After the specified time period has passed for certification of HMC violations, building owners may file a Dismissal Request form  with their Borough Code Enforcement office for a fee in order to have the violation removed; however, Certification past the due date will result in abatement of the Section 8 subsidy until the certification is received. The HQS Failure may be certified at any time, even beyond the certification period.

Understanding the NOV/NOF Document

The NOV/NOF document is very similar to a regular Code Enforcement HMC Notices of Violation and Reports of Violation (heat and hot water violations).  However, there are some differences:

  • The notices are bundled together in a package with a cover sheet. The cover sheet provides information with:
    • General information on how to be compliant.
    •  Information about public area failures affecting specific apartment’s status for HQS (pass or fail).
    •  Information about the effect  of the failure on the unit’s subsidy.
  • The NOV/NOF provides specific information regarding the failure, including the correction dates for HMC compliance and HQS compliance and a description of the condition. 

Forms and Documents Related to Violation/Failure Removal

All of the documents below relate ONLY to forms with the title “Notice of Violation/Housing Quality Standards Failure (NOV/NOF).” For information about conditions cited ONLY as Notices of Violation (check your document’s title), go back to our How to Correct Violations and Orders page. If the header on your document says “Notice of Housing Quality Standards Failure (NOF),” see the section below labelled Failures.

These forms are for use when you cannot certify correction of all the violations on a NOV/NOF at one time or you do not have the original Notice. These forms must be completed properly, including identifying the original NOV/NOF ID signing the form and having the form notarized, for it to be accepted by HPD. The form must be returned to the same borough office indicated on the original Notice of Violation/Failure.

FAILURES

All of the documents below relate ONLY to Notice of Housing Quality Standards Failures (NOF). For information about conditions cited ONLY as Notices of Violation (check your document’s title), go back to our How to Correct Violations and Orders page. For information about conditions cited on Notice of Violation/Notice of Housing Quality Standards Failure (NOV/NOF), see above.

These forms are for use when you cannot certify all failures on a NOF at one time or you do not have the original notice. These forms must be completed properly, including identifying the original NOF ID, signing the form and having the form notarized, for it to be accepted by HPD. The form must be returned to the same borough office indicated on the original NOF.




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