HPD's Owner Services Program (OSP) reaches out to owners whose buildings are in need of help. Residential building owners should call HPD's Owner Services Program for:
- counseling on building management and finances for residential owners, including developing expense reduction strategies;
- help in securing low-interest loans through HPD programs for moderate to major renovations of vacant or occupied residential buildings (note: only buildings with low and moderate rent levels are eligible for these loans);
- Help with improving owner-tenant relations;
- Help in correcting Housing Maintenance Code violations and clearing your record;
- Assistance with refinancing through private lenders;
- Assistance in preventing foreclosures and predatory lending;
- Help in registering your building with HPD;
- A free video on heat and hot water regulations.
OSP analysts work closely with owners to improve both the physical and financial health of their buildings, helping to reduce the risk of abandonment. OSP is designed to collaborate closely with HPD's Division of Anti-Abandonment borough office counselors and Housing Litigation Division attorneys to identify owners whose problems with finances, management or tenant relations require one-on-one or small group counseling. Depending on the owner's individual needs and wishes, analysts are available for short-term counseling or more extensive, on-going assistance. To reach the Owner Services Program, dial (212) 863-5300.
HPD presents Owners' Night: An Evening Dedicated to Helping New York City's Property Owners
Once a month, HPD staff travel to a different borough to host Owners' Night: An Evening Dedicated to Helping New York City's Property Owners. Learn about the availability of low-interest loans, free educational courses and free owner counseling.
If you would like to receive e-mails from the New York City Department of Housing Preservation and Development with information for residential building owners, including details about upcoming Owners' Nights, visit the NYC HPD E-mail Update Subscription Center.
Free Video to Help Owners about Heat and Hot Water Efficiency in Residential Buildings
Dealing with heat and hot water issues in residential buildings can be challenging, even for the most sophisticated building owners. To help with these problems, HPD offers interested parties an instructional video entitled, "Heat and Hot Water in Residential Buildings." The 35 minute video offers helpful advice on a variety of heat and hot water issues, and is available for free by calling the Owner Services Program at 212-863-5300.
Voluntary Repair Agreement (VRA) Program
HPD's Division of Anti-Abandonment oversees the Voluntary Repair Agreement (VRA) program for owners who want to correct conditions and remove Housing Maintenance Code violations from their buildings.
Owner Services Program (OSP) Brochures
Download the Owner Services Program (OSP) brochure (in PDF). The OSP brochure is also available in Spanish (in PDF). To download and print the brochure, you will need the latest copy of the Adobe Acrobat Reader. This program can be downloaded for free from this link: "Acrobat and the Web."
Video on Services for Residential Property Owners
HPD produced a video titled "Services for Residential Property Owners" that presents HPD's services for property owners and HPD's loan programs. To watch the video in English, click here. To watch the video in Spanish, click here. There may be transmission delays on some computer systems.
To reach the Owner Services Program, dial (212) 863-5300.
