For general inquiries about HPD, call the City's Citizen Service Center 24/7
at 311. The 311 Center can be accessed outside of New York City by dialing (212)
NEW YORK. For the hearing impaired, the TTY number is 212-504-4115.
You may also consider the following sources for frequently-sought
On rent control and rent stabilization: visit the Web site of the New York
State Division of Housing and Community Renewal or call 311.
On building plans, Certificates of Occupancy, elevators: visit the Web site
of the New York City
Department of Buildings or call 311.
On noise: call 311 to file a complaint with the New York City Department of
On reporting an apartment maintenance problem, call 311. HPD does not accept
apartment maintenance complaints on-line.
You can also review HPD's Frequently Asked