The Chief of Staff plays a major role in implementing Mayor Bloomberg's New Housing Marketplace Plan and furthering HPD's housing preservation work. The Chief of Staff leads the coordination of our inter-agency relationships.
Communications, Resource Development, Housing Policy Reasearch and Strategic Planning report to the Chief of Staff within the Commissioner's Office.
Division of Communications - The Division of Communications handles all communications between the agency and the media. Communications is responsible for public information and develops and maintains the agency's Web pages, which have received over 17 million visits since their launch in 1998 (www.nyc.gov/hpd), and intranet site. Its call center supports the Mayor's Customer Service Center at 311, and it ensures that 311's knowledge base is comprehensive. It issues publications such as the Guide to HPD's Programs and Services, Useful Information for Tenants and Owners about Housing Rules and Regulations, as well as most internal communications. The Division does speechwriting for senior staff. Additionally, the Division of Communications plans 60 events per year celebrating agency accomplishments such as groundbreakings, ribbon cuttings, milestones, and policy speeches. The Division maintains the agency's photo archive and is home to an award-winning photographer who has exhibited in the Museum of the City of New York and the Municipal Arts Society. Communications is home to the HPD Alumni Association. HPD has won awards for both external and internal communications. Contact the Division of Communications at 212-863-6300.
Resource Development-The Director of Resource Development identifies and obtains new resources for HPD's housing and community development programs. The director is responsible for developing new and improved linkages to the considerable philanthropic and academic communities interest in housing activities in New York City. The Director also supervises the HPD Housing and Community Development Fellowship Program. Contact the Director of Resource Development at 212-863-8002.
The Strategic Planning Group: The Division of Strategic Planning facilitates the agency-wide strategic planning process with the Commissioner and his senior management team, including the identification of strategic priorities and change initiatives, the creation, management and execution of work plans for targeted change projects, and the monitoring of key performance measures against established targets. The Division consists of three teams: an internal consulting group that assesses existing operations and policies to identify opportunities for enhancement, a research group that designs and executes broader studies of current housing policy issues as well as targeted outcome evaluations of HPD programs, and a reporting and performance measurement group that manages and tracks agency strategic priorities and performance measures. The Division strives to increase accountability, encourage analytic and strategic thinking, and promote the use of data collection systems and performance management processes, to enable HPD to be best equipped to meet the City’s housing challenges.
Division of Housing Policy Research - The Division of Housing Policy Research is responsible for providing data and analysis that may be required by the agency related to the City's housing stock and the City's role in the implementation of the State and City Rent Control and Rent Stabilization Laws. This function primarily involves working with the U.S. Census Bureau to produce a special report on the City's housing stock - the Housing Vacancy Survey Report. This report, which is produced every three years, is required to determine the City's rental vacancy rate which must be reported to the City Council and the Mayor. In turn this data becomes the determining factor in establishing whether a "housing emergency" exists, which would require the extension of the Rent Control and Rent Stabilization Laws by the City Council.