HRA Medicaid Helpline
The HRA Medicaid Helpline provides screening for public health insurance programs, public health insurance renewal information, Common Benefit Card Replacement and other helpful information. Counselors are available Monday to Friday, 8:00 AM to 5:00 PM, to provide assistance in English, Spanish, Russian, Chinese, and Haitian Creole.
Call 311 and ask for HRA Medicaid Helpline.
New York Medicaid Choice
This organization helps Medicaid and Family Health Plus recipients enroll in a health plan, change health plans and will explain your managed care options. New York Medicaid CHOICE has a toll-free Consumer Help Line that is open Mon - Fri 8:30 AM to 8:00 PM and Saturdays 10:00 AM to 6:00 PM. 800-505-5678
Community Health Advocates
Community Health Advocates can help individuals, families and small businesses who have questions or problems with their health insurance.
Medicaid Managed Care Consumer Guides
These guides provide a comparison of health plans and consumer ratings so that Medicaid recipients can make an informed decision about the plan they wish to join.