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Jacobi Medical Center

Patient &Visitor Information

Patient on Crutches

Useful Numbers

General Information:
(718) 918-5000

Patient Information:
(718) 918-5374

Patient Relations:
(718) 918-5245

 

Gift Shop:
The gift shop is located in the lobby of Jacobi Medical Center (Building 6). Gifts, snacks, toiletries, greeting cards and many other items are available. The gift shop also sells phone cards which can be used by patients to make non-local calls. All local calls – area code 718 – are free of charge for our inpatients. Gift shop hours are: Monday and Friday 8:30 AM - 7:30 PM; Tuesday, Wednesday, & Thursday 9:30 AM - 7:30 PM. Saturday & Sunday 1 PM - 7:30 PM.

Interpreter Services:
An employee volunteer bank provides speakers fluent in many languages, including Albanian, Chinese, French, Hebrew, Italian, Russian, Spanish, Yiddish and Yugoslavian. American Sign Language interpreters are also available. Devices for the Deaf (TDD) and Teletic Teletype Device (TTY) are also available for hearing-impaired patients.

Patient Information/Visiting Hours:
Our Patient Information staff are located in the lobby of the main building (Building 6). They provide information about inpatients, as well as visiting hours for inpatient units. They can be reached by phone at: (718) 918-5374.

Visitor's Parking:
On-campus visitor parking is available at two visitor parking lots – one in front of Building 1 and another in front of Building 5. Charge for parking – with no time limit – is $5.

Jitney Service:
On-campus jitney service is available for patients traveling from Building 1 – the main Jacobi Hospital Building to Building 5 – the Ambulatory Care Pavillion. Additional jitney service is available between Jacobi and North Central Bronx Hospital. All jitney service is free of charge.

Chapels:
Catholic, Protestant and Jewish chapel services are available on the second floor of the main building (Building 1).

Food/Restaurants:
The Au Bon Pain Cafe, located off the Main Corridor on the 1st floor in Building 1, Jacobi Medical Center, serves tasty and nutritious fare in an comfortable, inviting setting. Wonderful treats, beverages, fruit, salads, sandwiches and soups provide interesting selections for breakfast, lunch and dinner as well as snacks. Dine in and take out service are available.

Hours of Operation - 7 Days a Week: 6:00 a.m. - 11:00 p.m.

Complimentary Phone Service for Patients:
All inpatients are provided with complimentary local phone service – incoming and outgoing phone calls in the 718 area are free of charge.

Patient Relations:
The Patient Relations Office is located on the first floor of the main building (Building 1) in room 155. Patient Relations Staff are available to help with any problems or concerns about patient care that patients, their families or caregivers may have. Interpreter Services can also be requested from this office.They can be reached by phone: (718) 918-5245.


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