A disability is: (1) a physical (such as a broken ankle), medical (such as AIDS, diabetes, or MS) mental, or psychological impairment (such as post-traumatic stress disorder or depression); or, (2) a history or record of such impairment. Even if you don’t have a disability, you could be discriminated against in the sale, rental, or lease of a housing accommodation or in the furnishing of facilities or services because you are perceived to have a disability or because of your association with someone with a disability, or a history or record of a disability.
Discrimination means being treated differently by any person with the authority to rent, sell, or deal with applicants for, or residents of, a housing accommodation. For example, a building owner or representative (such as a superintendent) is discriminating if they treat you differently because of your disability. Discrimination based on disability can also occur if you are denied a reasonable accommodation that would allow you full use of housing features, such as lowering cabinets and light switches, or installing a ramp.
A reasonable accommodation is a structural or policy change the housing provider makes -- and pays for -- to provide equal opportunity for a person with a disability. The nature and cost is considered reasonable if it would not cause an undue burden or economic hardship. To deny your accommodation, the owner will have to prove the financial hardship or architectural impossibility of the modification (accommodation) you need.
These behaviors, policies, or practices could be evidence of discrimination:
The Law also prohibits retaliation if you file a discrimination complaint against someone, or act as a witness for someone else who files a complaint.
- Being denied an apartment application because the building owner is uncomfortable with a prospective tenant’s actual or perceived disability, whether it is you, a partner, or a family member;
- Being told that service animals are not allowed because of a no pets policy;
- Refusing to install a grab bar in someone’s apartment or refusing to lower a mailbox;
- Being asked questions, such as: “Do you have a disability? I need to see your medical records before you are approved for an apartment.”