The Family Assistance Unit (FAU) works to assist FDNY families when there is a death, accident or serious illness in the family. We make hospital visits, help with final arrangements, assist with benefit applications, coordinate transportation, find the answers to questions, and sit and listen.
We stay in touch with families as they heal. We support occasions that honor our families' loved ones and events that offer their children happy memories.
The FAU is open from Monday through Friday, 8 am to 5 pm. In an emergency the Family Assistance Unit can be contacted via the Fire Operations Center.
CONTACT US - By mail, phone, fax or e-mail :
FDNY Family Assistance Unit
9 Metrotech Center
Brooklyn, NY 11201
Announcements of Upcoming Events for FDNY line-of-duty families
A variety of scholarships are available for the children and spouses of FDNY members who were injured or killed in the line of duty. For additional information download the 2013 FDNY LOD Scholarship Resource Booklet.
Family Assistance Unit Resource Guide
Please visit our guide to services and information arranged alphabetically by subject. If you cannot find the answer to your question here, please call or email us.
FDNY Counseling Service Unit (CSU)
Individual, family and telephone counseling are available. Learn about the signs and symptoms, how to deal with uncertainty, and things to help you cope. Click here for more information.
Need more info?
Check here for additional resource information, grouped alphabetically by subject.
Dealing With Uncertainty
Things To Help You Cope
Family Resource Manual
Important Phone Numbers
When to Reach Out for Help