NYC Resources 311 Office of the Mayor
New York City Fire Department
Find Us on Facebook Twitter
FDNY UNITS / Family Assistance Unit

The Family Assistance Unit (FAU)The Family Assistance Unit (FAU) works to assist FDNY families when there is a death, accident or serious illness in the family. We make hospital visits, help with final arrangements, assist with benefit applications, coordinate transportation, find the answers to questions, and sit and listen.

We stay in touch with families as they heal. We support occasions that honor our families' loved ones and events that offer their children happy memories.

The FAU is open from Monday through Friday, 8 am to 5 pm. In an emergency the Family Assistance Unit can be contacted via the Fire Operations Center 718-999-7900.

CONTACT US - By mail, phone, fax or e-mail :

Mailing Address:
FDNY Family Assistance Unit
Room 8S-6
9 Metrotech Center
Brooklyn, NY 11201




Upcoming Events
Announcements of Upcoming Events for FDNY line-of-duty families

A variety of scholarships are available for the children and spouses of FDNY members who were injured or killed in the line of duty. For additional information download the 2014 FDNY LOD Scholarship Resource Booklet.

Scholarship deadlines and addresses change. Be sure to use the most recent version of the booklet.

Family Assistance Unit Resource Guide
Please visit our guide to services and information arranged alphabetically by subject. If you cannot find the answer to your question here, please call or email us.

FDNY Counseling Service Unit FDNY Counseling Service Unit (CSU)
Individual, family and telephone counseling are available. Learn about the signs and symptoms, how to deal with uncertainty, and things to help you cope. Click here for more information.

Need more info?
Check here for additional resource information, grouped alphabetically by subject.


Additional Resources

Dealing With Uncertainty
Things To Help You Cope
Family Resource Manual
Important Phone Numbers
When to Reach Out for Help


Copyright 2014 The City of New York Contact Us Privacy Policy Terms of Use