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FDNY UNITS / Counseling Services Unit

Family Resource Manual


Clergy of several religious persuasions are available for spiritual or personal family counseling. FDNY has 5 chaplains and can provide referrals to others.


Additional Links

- When to Reach Out
- theLINK Newsletter
- Children's Services
- CSU Locations
- Things To Help You Cope
- Helping America Cope book
- Family Resource Manual
- Important Phone Numbers
- Family Assistance Unit
- Back to CSU Homepage


Payroll services may be used for all inquiries related to salary, payroll payments, overtime, shift differentials, etc. FDNY payroll will also issue all future statements, including W-2s. Staff from these units have access to computerized records and thus are in a position to quickly answer any questions.


Pension services is located at 9 MetroTech Center, Brooklyn, 6th Floor. Pension beneficiaries should expect to be contacted by FDNY personnel. Full-time staff is available at FDNY Headquarters at 9 MetroTech Center, Brooklyn, and may be called Monday to Friday 9:00 a.m. to 5:00 p.m. Pension counselors are available by appointment.


The health benefits unit within the FDNY Office of Personnel provides coordination of all health coverage benefits for FDNY employees and their families. You may call if you have any questions about the specific coverage you and your family have (Blue Cross, GHI, HIP Prime HMO, Aetna, Cigna, Vytra, etc.), the type and extent of health coverage, who is the provider of your medical services (union versus FDNY \ City of New York).

Basically, FDNY \ City of New York health benefits cover doctor and hospital visits; Union benefits cover dental, prescription, and vision. Full time staff is available at FDNY Headquarters at 9 MetroTech Center, Brooklyn and may be called Monday to Friday 9:00 am to 5:00 p.m.


Upon notification by FDNY, the family should contact the member's fire company for assistance. Each company can and will be an invaluable resource for the family and will help make all arrangements with the Department. Let the company know any requests you may have. The Department Ceremonial Unit will provide support for all Departmental arrangements.

Obviously, we have never had to face this kind of tragedy before and our resources are going to be limited. We've reached out to other departments and volunteer companies to help us and will make sure each member's service is dignified and appropriate. We also plan to have a memorial service some time in the future in which all members and their families will be honored.





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