EMT Myrna Mendez is being
recognized for her instrumental
role in helping the Bureau
of Communications to manage several
challenges--including the
Department’s response following the
World Trade Center attacks and the
blackout of 2003--and for her everyday
professionalism.
In the EMS Academy, she was
known as the “class mom” for always
organizing class activities and motivating
her classmates. After graduating,
EMT Mendez was assigned to
Station 31, located at Cumberland
Diagnostic Treatment Center, where
she provided pre-hospital emergency
care on an ambulance from 1992
through 1997. Then, she was reassigned
to the Bureau of
Communications--Emergency
Medical Dispatch, where she has continued
to excel in the performance of
her assignments.
EMT Mendez was certified as a
call-receiving operator, handling
incoming 911 assignments for medical
assistance. Because of her diligence,
she was asked to assist with
administrative functions and help
Chief of Communications staff. She
was involved with many activities,
such as the coordination of reports to
the Administration for Children’s
Services for suspected child abuse
and Adult Protective Services for
reported elder mistreatment.
EMT Mendez has been an integral
part of the educational component
of the Division and assisted in
the training of other dispatchers and
specialty desk personnel. She
answered many harrowing 911 calls
on September 11, 2001, remaining
calm and unwavering in her responsibilities.
Two years later, after leaving
work for home, she returned to EMD
to help staff the telephones during
that summer’s blackout. From the
most mundane situation to the
extraordinary, EMT Mendez always
remains composed and professional.
For her demonstrated exemplary
skill, judgment, commitment and
compassion in the performance of
duty, EMT Myrna Mendez is presented
with the Emergency Medical
Dispatch Commendation.--AN |
