CAFD Help Desk

The CAFD Help Desk provides assistance to CBOs with:

1. Technical support for PERS submissions
2. PERS claims, analyses, and reimbursement inquiries
3. Issues and inquiries regarding all CAFD Units
4. YMS Fiscal Agent issues

Contact the CAFD Help Desk at:      CAFD Help Desk
                                                           646-343-6960

Additional services provided by the CAFD Help Desk are listed below.

Find Your Fiscal Analyst (in PDF)


The Payee Information Portal (PIP) of the City of New York

PIP is designed to facilitate vendor record maintenance and payment reconciliation. Now CBOs can research their payments online.

Payee Information Portal (PIP)
Download Activation Quick Start Guide (in PDF )


Supplementary Documents

Petty Cash Voucher


Electronic Expense and Payment History Report

CBOs can electronically obtain their Expense and Payment History Reports for payment identification of DYCD Electronic Funds Transfers (EFTs) and reconciliation with their banks. This service is available to multiple recipients per provider.

Please subscribe by completing a form here.


Electronic Funds Transfer (Direct Deposit)

The NYC Department of Finance mandates that all CBOs enroll into the Vendor Payment Direct Deposit Program. The program allows payments to be directly deposited into your organization's designated bank account.  Please click here to learn more about the benefits of direct deposit, and how to apply.


PERS Workshops

These workshops are available monthly for CBOs interested in learning how to prepare PERS and understand DYCD's requirements for reimbursement.

If you are interested in the PERS Workshop, you must register by calling 212-676-8186 or email the CAFD Help Desk directly.


Capacity Building and Professional Development

Over the past decade, DYCD has invested in building the capacity of nonprofits as a strategy for ensuring that youth and families receive high quality, effective services.
Learn more