The CAFD Help Desk provides assistance to CBOs with:
1. Technical support for PERS submissions
2. PERS claims, analyses, and reimbursement inquiries
3. Issues and inquiries regarding all CAFD Units
4. YMS Fiscal Agent issues
Contact the CAFD Help Desk at: CAFD Help Desk
Additional services provided by the CAFD Help Desk are listed below.
Find Your Fiscal Analyst (in PDF)
The Payee Information Portal (PIP) of the City of New York
PIP is designed to facilitate vendor record maintenance and payment reconciliation. Now CBOs can research their payments online.
Electronic Expense and Payment History Report
CBOs can electronically obtain their Expense and Payment History Reports for payment identification of DYCD Electronic Funds Transfers (EFTs) and reconciliation with their banks. This service is available to multiple recipients per provider.
Please subscribe by completing a form here.
Electronic Funds Transfer (Direct Deposit)
The NYC Department of Finance mandates that all CBOs enroll into the Vendor Payment Direct Deposit Program. The program allows payments to be directly deposited into your organization's designated bank account. Please click here to learn more about the benefits of direct deposit, and how to apply.
These workshops are available monthly for CBOs interested in learning how to prepare PERS and understand DYCD's requirements for reimbursement.
If you are interested in the PERS Workshop, you must register by calling 212-676-8186 or email the CAFD Help Desk directly.
Technical Assistance Referral
DYCD contracts with outside organizations to offer diversified technical assistance to CBOs.
These services include assistance in accounting, budget development, setting up general ledgers, books and records, computerized accounting systems, cost allocation plans, payroll processing, payroll taxes, timekeeping, preparing 941s, bank reconciliations, and more.
A referral by DYCD is required. If interested, you should contact your Fiscal Analyst, Contract Manager, or the CAFD Help Desk Directly.