If you are contacting the Department on how to dispose of items that you no longer need, please check How Do I Dispose of...?
If you would like to request Collection Services, you will find the instructions in the Refuse and Recycling Collection Section. For other Department services, please use the following online service requests:
Abandoned / Derelict Vehicle
Literature / Decal Request
Lot Cleaning Request
Missed Collection Service Request
Refrigerator / Air Conditioner Disposal
Citizen Complaint for Lawn Litter Violations
If you have other questions, you may find the answer in our Frequently Asked Questions, or by calling the New York City Citizen Service Center at 3-1-1.
You may send an email to the Commissioner.
Or, write to:
NYC Department of Sanitation
Central Correspondence Unit
59 Maiden Lane, 5th Floor
New York, NY 10038