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|  Motorists DOT Pothole Repair |  |
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| To report a pothole or other street defect, call the New York City Call Center at 311, contact the Department or file complaints online. Different types of street defects require different equipment or trained crew to correct. Learn more about different types of street defects. Watch a short film about street defects and how DOT manages them. (92 K) / (512 K) Other forms on this Web site can be used to report problems caused by street construction or problems with street lights, traffic signals, or traffic signs. Once notified of a pothole, DOT assesses the degree or severity of the damage. The crew then removes any excess material or debris from the hole and, if there is a jagged configuration to the hole, squares it off. After this, asphaltic cement is poured into the pothole, which is followed by a mixture of hot asphalt. This material is compacted by machine and the hole is again sealed with the asphaltic cement to prevent water from penetrating the hole. Once this process is complete, the street is ready for traffic. If your vehicle is damaged by a pothole, you can file a claim with the City of New York. Visit the New York City Comptroller's Web site and use the claim form (pdf) or call (212) 669-3500.  Photo credit: Edward Reed, Mayor's Office Mayor Bloomberg Marks Five-Thousandth Lane-Mile Paved | |
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