For Residents: Submit a Cable Television or Open Video System Complaint

DoITT provides Customer Service Assistance to residents experiencing difficulties with cable television companies servicing the five boroughs of New York City.

In the event that you are unable to resolve a difficulty with your cable television provider, please complete the following form:

* indicates a required field

* Check one or more of the following items with which you are requesting assistance:
  Please enter the letters you see in the graphic below (required):
(letters are not case-sensitive)


Consumer Service Department - Cable TV
2 MetroTech Center, 4th Floor
Brooklyn, NY 11201