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For Residents: Cable & Open Video Requests

For requests or concerns regarding your cable service, you may contact your service provider's customer service office using the contact information below.

If your situation isn't resolved by the service provider, you have several additional options:

Learn about your consumer rights


Cable provider contacts:
Cablevision
6 Corporate Center Drive
Melville, NY 11747
Phone: (718) 617-3500
www.optimum.com/
RCN Telecom Services of New York
100 Baltimore Drive
Wilkes-Barre, PA 18702
Phone: 800-RING-RCN (800-746-4726)
www.rcn.com
Staten Island Cable
100 Cable Way
Staten Island, NY 10303
Phone: (718) 816-8686
Fax: (718) 447-2638
www.timewarnercable.com
Time Warner Cable of New York City (Citywide)
46 East 23rd Street
New York, NY 10010
Phone: (212) 358-0900
www.timewarnercable.com
Time Warner Cable of New York City (Brooklyn and Queens)
4161 Kissena Boulevard
Flushing, NY 11355
Phone: (718) 358-0900
www.timewarnercable.com
Verizon New York Inc.
To order Verizon FiOS cable service, for technical support, billing inquiries and customer care:
1-800-VERIZON (1-800-837-4966)
www.verizon.com/fiostv