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Job Opportunities: 311

About 311
311 provides a single point of contact for all non-emergency City services, and is available to residents, City businesses, and visitors. The 311 Call Center is available 24 hours a day, and services are provided in over 170 languages.


Services 311 Provides
The list of services and information 311 provides is constantly expanding. Call takers handle a variety of issues, from providing adoption information to taking complaints for any number of issues. Any emergency calls to 311 are immediately re-routed to 911.


Job Opportunities

The following positions are currently open with the 311 Call Center:

Director, Enterprise App Supp
Call Center Director



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DoITT is an Equal Opportunity Employer




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