About 311 311 provides a single point of contact for all non-emergency City services, and is available to residents, City businesses, and visitors. The 311 Call Center is available 24 hours a day, and services are provided in over 170 languages.
Services 311 Provides The list of services and information 311 provides is constantly expanding. Call takers handle a variety of issues, from providing adoption information to taking complaints for any number of issues. Any emergency calls to 311 are immediately re-routed to 911.
Job Opportunities
The following positions are currently open with the 311 Call Center: