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Mayor Bloomberg Announces Five Technology Initiatives to Improve Accessibilty, Transparency and Accountability Across City Government Mayor Michael R. Bloomberg today announced a series of technology initiatives designed to increase transparency and improve access to information about City services. The City will provide data to allow for the development of software applications that can be used on websites and mobile devices, and through what will become an annual competition known as NYC Big Apps, the City will encourage innovative and useful applications.  Read the press release | |
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| Department of Information Technology and Telecommunications and BMC Software Announce Significant Improvements in Customer Service Delivery DoITT Commissioner Paul J. Cosgrave and BMC Software Chairman and CEO Bob Beauchamp today announced marked improvement in customer service delivery through enhanced IT infrastructure management. Read the press release | |
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| Department of Information Technology and Telecommunications and Northrop Grumman Corporation Announce the New York City Wireless Network is Operational Citywide In a historic milestone for municipal first responder communications, the New York City Department of Information Technology and Telecommunications (DoITT) and Northrop Grumman Corporation today announced that the New York City Wireless Network (NYCWiN) is operational citywide. NYCWiN is a high-speed, mobile data network representing the most aggressive commitment by any municipality in the United States to provide a next-generation public safety infrastructure. Read the press release | |
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| Commissioner Cosgrave Testifies on the Fiscal 2010 Executive Budget On May 14 Commissioner Paul J. Cosgrave testified before City Council Committees on Finance, Land Use, and Technology in Government on DoITT’s Fiscal Year 2010 Executive Budget. Read the Commissioner's testimony in DoITT’s Fiscal 2010 Executive Budget (in PDF) | |
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| Commissioner Cosgrave Announces Launch of NYCityMap 2.0 Department of Information Technology and Telecommunications (DoITT) Commissioner Paul J. Cosgrave today announced launch of the newest version of NYCityMap, the City’s web-based interactive mapping application, available on NYC.gov at www.nyc.gov/citymap. Read the press release | |
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| Commissioner Cosgrave Testifies on Preliminary Fiscal 2010 Budget DoITT Commissioner Paul J. Cosgrave testified before the New York City Council Committees on Land Use and Technology in Government, jointly, regarding the agency's Preliminary Fiscal 2010 budget on March 19. In addition to detailing the DoITT’s budget reductions for the coming year, his remarks touched on other agency efforts across the City. Read the Commissioner's testimony on DOITT's Fiscal 2010 Prelminary Budget (in PDF) | |
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| BBC World News Returns to NYC on NYCTV BBC World News marked its return to New York City this week on NYCTV, with an exclusive one-on-one interview with New York City Mayor Michael Bloomberg, airing on Friday, March 20, conducted by Washington-based special correspondent Philippa Thomas. BBC World News – with its new format, set and team of anchors and reporters – delivers the legendary newsgathering talents of the BBC to New York public television audiences with the newscast's return to Manhattan and the four surrounding boroughs on NYCTV. Read the press release | |
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| Mayor Bloomberg, DoITT Commissioner Cosgrave, and NYC Media Group President Arick Wierson Launch New Transmitter Site for WNYE 91.5 Fm Radio New York at 4 Times Square Mayor Bloomberg, Department of Information Technology and Telecommunications Commissioner Cosgrave and NYC Media Group President Arick Wierson today launched a new High Definition radio transmitter for WNYE-FM Radio New York, the official radio station of the City of New York. This upgrade will dramatically improve the signal reception and clarity for WNYE-FM, located at 91.5 FM on the radio dial, due to the increased elevation of the new transmitter, now at approximately 922 feet at the top of 4 Times Square in the heart of Manhattan. In addition to improved reception and CD quality sound, WNYE-FM's transmitter upgrade also paves the way for multiple High Definition audio streams or channels, the first of which will be a simulcast of the station's current programming. Read the press release | |
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| DOITT Congratulates 311 on Record Level of Calls and New Services in 2008 Department of Information Technology and Telecommunications (DoITT) Commissioner Paul J. Cosgrave congratulated the staff at New York City's 311 Customer Service Center recently for a record-setting 2008, during which they handled 16.1 million calls, servicing 95% of them in 30 seconds or less and answering all calls in an average of seven seconds. Read the press release | |
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| Mayor Bloomberg, Commissioner Kelly, Commissioner Cosgrave, and Criminal Justice Coordinator Feinblatt Announce That 911 and 311 Can Now Receive Pictures and Video from Cell Phones and Computers Mayor Bloomberg, Police Commissioner Kelly, DoITT Commissioner Cosgrave and Criminal Justice Coordinator Feinblatt today announced that, fulfilling a promise the Mayor made in his State of the City address, callers to 911 and 311 are now able to send photos or video to assist in crime fighting and report quality of life complaints. Callers to 911 will be able to send photos or video from a cell phone or computer to the NYPD's Real Time Crime Center, where relevant images may be used to assist in crime fighting or in responding to other emergencies. The public will be able to send pictures and videos from computers and web-enabled cell phones and PDAs to accompany certain 311 quality of life complaints. The New York City Police Department receives approximately 11 million 911 calls annually and the 311 Customer Service Center receives approximately 15 million calls each year. Read the press releaseLearn more about 311 & NYC.gov programWatch the video in dialup or broadband | |
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 See What's Happening on NYC TV NYC TV is making news with its Emmy-winning programming. Find out what makes NYC TV a network to watch. Read about the showsCheck what's on tonightLearn more about NYC TV |
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Dial 311 311 is New York City's phone number for government information and non-emergency services. Check the status of existing Service Requests (SRs) created through the 311 Call Center via 311 Service Request Look-up. Visit 311 Service Request Look-upLearn more about 311Find out how 311 performed last year |
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