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NYC Information Technology & Telecommunications
Consumer Information: Cable & Open Video System Complaint Form
DoITT provides Customer Service Assistance to residents experiencing difficulties with Cable TV Companies servicing the five boroughs of New York City.

In the event that you are unable to resolve a difficulty with your Cable TV provider, please complete the following form:

*Required fields must be completed before submitting a complaint.

*First Name:
 *Last Name:
*Address:
 Apt. Number:
*City:
  
*State:
 *Zip:
*Phone:
 Company:
Email Address:


Check one or more of the following items with which you are requesting assistance.
Billing Discrepancies
Installation
Customer Service Problems
Response
Converter Box
Credit Issues
Disconnection
Compatibility
Pay Per View
Programming
Telephony

 Modem Difficulties
Reception
Damaged Equipment
Charges
Reconnection
Remote Controls
Appointment Scheduling
Service Changes
Wiring
Other

 

*Description of Problem:

 

Consumer Service Department - Cable TV
75 Park Place, 9th Floor
New York, NY 10007



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