Citywide IT Services: NYCWiN

NYCWiN logoThe New York City Wireless Network, known as NYCWiN, is a government-dedicated broadband wireless infrastructure created to support public safety and other essential City operations. It is a highly-secure and redundant wireless network that provides agencies real-time access to high-speed voice, video and data communications throughout the five boroughs.

  • Provides the foundation for citywide enterprise solutions for the City's public safety and mobile workforce to improve delivery of services to New Yorkers
  • Is an interoperable Internet Protocol (IP)-based network bridging emergency management links between essential services agencies
  • Allows users to access myriad agency systems and applications on laptops and handheld devices in the field
  • Features prioritization of data traffic and 24x7 network support
  • Enables the secure transfer of critical information
  • Leverages two fully redundant 24-hour network operation centers and 377 transmitters with 24-hour battery backups providing blanket coverage over 300 square miles across five boroughs
  • Is reliable within citywide coverage supplying data mobility to agency users traveling at speeds in excess of 70 mph
  • Connects the City's mobile workforce

Transforming Mission Critical Communications

NYCWiN is a key element of the City's shared IT infrastructure, and has transformed the delivery of citywide services by automating and streamlining transactions. Secure, real-time data transfer from the field and fixed wireless devices allow for highly coordinated responses and enhanced situational awareness at centralized operations centers, 24x7.

Mobile and Fixed Wireless Solutions

Today, there are over 830,000 NYCWiN points of presence powering more than 300 applications across 30 City agencies on NYCWiN – running millions of wireless transactions over the network daily. These applications connect to:

Mobile and fixed wireless technologies:

  • MOBILE: mobile computing solutions utilize ultra rugged handheld computers, tablet devices, broadband air cards, and in-vehicle modems. The City's mobile workforce has the ability to work virtually anywhere within the five boroughs.
  • FIXED WIRELESS: fixed wireless solutions include desktop computing modems, emergency voice call boxes, traffic signal controllers, field deployable sensors, and meter collection units.

Cross-Agency systems:

  • INTEROPERABLE VIDEO SYSTEMS (IVS): the NYCWiN video management platform, an interoperable resource sharing tool, bridges disparate agency systems to allow for highly coordinated responses and enhanced situational awareness.
  • AUTOMATED VEHICLE LOCATION (AVL): the NYCWiN automated vehicle location technology is based on the City's geographical information systems allowing agencies to fleet track vehicles from a central location in real time to more accurately dispatch City resources, to optimize route planning and to monitor vehicle diagnostics.

NYCWiN Success Stories
  • Department of Environmental Protection Automated Meter Reading Program - DEP's AMR system measures water consumption at consumer locations throughout the city via devices transmitting data across NYCWiN, providing more accurate and timely bills than ever before.
  • Department of Transportation Traffic Management Program - By transmitting traffic data between intersections and DOT's Transportation Traffic Management Center, NYCWiN enables DOT to centrally monitor and wirelessly program traffic patterns during rush hours, special events and emergencies.
  • Department of Parks and Recreation Remote Office Connectivity - DoITT has worked with the DPR to make more than 100 remote locations citywide NYCWiN-enabled, providing employees access to email, the Internet and Intra-agency applications.
  • New York Police Department Patrol Vehicles Program - NYCWiN has enabled NYPD fleet vehicles to provide officers in the field access to a wide array of crucial information and NYPD applications that improve force productivity and safety.
  • Fire Department of New York Fleet and Watercrafts - the FDNY leverages NYCWiN's interoperable video resource tool to stream incident video in real-time from mobile command vehicles and watercrafts directly to the central Operations Center. This significantly increases situational awareness and the ability to execute remote decision-making.

Agency Partners: Join Our Network

Agencies interested in learning more about NYCWiN service offerings can visit the DoITT Service Catalog.