Doing Business: The Future of the Payphone

The role of public pay telephones has changed dramatically over the last ten years. The widespread adoption of mobile devices reduces the overall need for public telephones, yet not everyone owns a mobile phone, and not everyone who owns one has connectivity at all times. In 1999, DoITT entered into a number of franchise contracts for the installation, maintenance and operation of public payphones on City sidewalks. These agreements expire on October 15, 2014. DoITT is currently exploring the future of the public pay telephone and potential alternative or additional forms of telecommunications facilities on NYC sidewalks.

Read the responses below to DoITT’s Request for Information (in PDF) on the future of public pay telephones.

RFI Submissions Received

Current Franchisees

Telebeam (in Word)
Titan (in PDF)
Van Wagner (in PDF)
Vector (in PDF)

Community Boards/Business Improvement Districts

CB 7 Manhattan (in PDF)
CB 8 Manhattan (in Word)
CB 4 Manhattan (in Word)
Downtown Alliance (in PDF)
Lincoln Square BID (in PDF)
Hudson Square (in PDF)

Other Companies & Organizations

City24x7 (in PDF)
ClearChannel (in PDF)
Dura Fuse Consulting (in Word)
HWP, LLC (in Word)
Intelibs Inc (in PDF)
JCDecaux (in PDF)
Law Offices of Robert Brill (in PDF)
MED44 (in PDF)
PTS (in PDF)
Renew Solution (in PDF)

Learn More
Frequently Asked Questions
Submit a payphone complaint
The City's pilot program offers free Wi-Fi at select payphone locations