NEW YORK CITY DEPARTMENT OF INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS POLICIES PROHIBITING DISCRIMINATION
Consistent with Federal and New York State laws, New York City Department of Information Technology and Telecommunications prohibits discrimination in program activities, procurement and contracting against any person on the basis of disability.
Grievance Procedure under The Americans with Disabilities Act
This grievance procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a grievance alleging discrimination on the basis of disability, for the provision of services, activities, programs or benefits by the New York City Department of Information Technology and Telecommunications (“DoITT”).
The grievance should be in writing and contain information about the alleged discrimination such as name, address, phone number of grievant and location, date, and description of the problem. Alternative means of filing grievances, such as personal interviews or a tape recording of the grievance will be made available for persons with disabilities upon request.
The grievance should be submitted by the grievant or the grievant’s designee as soon as possible but no later than 60 calendar days after the alleged violation to:
255 Greenwich Street, 9th Floor
New York, New York 10007
Within 30 calendar days after receipt of the grievance, Emily Johnson or her designee will contact the grievant to discuss the grievance and the possible resolutions. Within 15 calendar days of the contact with the grievant, Emily Johnson or her designee will respond in writing, and where appropriate, in a format accessible to the grievant, such as large print, Braille, or audio tape. The response will explain the position of DoITT and offer options for substantive resolution of the grievance.
The grievant or the grievant’s designee may appeal the decision by Emily Johnson or her designee within 15 calendar days after receipt of the response to Rahul N. Merchant, DoITT Commissioner or his designee. The appeal must be submitted in writing, or where appropriate, in a format accessible to the grievant, such as large print, Braille, or audio tape. A response to the appeal will be provided to the grievant within sixty (60) days after the receipt of the request for the appeal.
All responses by DoITT will be in writing, and where appropriate, in a format accessible to the grievant, such as large print, Braille, or audio tape.
All written grievances, appeals, and responses received in connection with a grievance made to the DoITT, will be retained for at least three years.
NEW YORK CITY DEPARTMENT OF
INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS
POLICY PROHIBITING DISCRIMINATION
ON THE BASIS OF DISABILITY
It is the policy of the New York City Department of Information Technology and Telecommunications (“DoITT”) to comply with all applicable laws including but not limited to, the Americans with Disability Act, Rehabilitation Act, and all New York and Federal Laws. DoITT does not discriminate on the basis of disability in admission to, access to, or operation of its programs, services or activities.
Customers and clients who need auxiliary aids or staff assistance for effective communication in order to apply for or participate in programs and services of DoITT are invited to make their needs and preferences known to their primary contact person in the department that provides the program or service. They may make known their need for other disability-related accommodations necessary to apply for or participate in any DoITT program service or activity. They may also attach such notice to the front of any application.
This notice is provided as required by Title II of the Americans with Disabilities Act of 1990.
Questions, concerns, complaints or requests for additional information regarding the ADA may be directed to DoITT’s ADA Coordinator:
255 Greenwich Street, 9th Floor
New York, New York 10007
These notices are available in large print, on audio tape, and in Braille, from the ADA Coordinator, upon request.
NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990, New York City Department of Information Technology and Telecommunications (“DoITT”) will not discriminate against qualified individuals with disabilities on the basis of disability in DoITT’s services, programs, or activities.
Effective Communication: DoITT will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in DoITT’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: DoITT will make reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all DoITT programs, services, and activities. For example, individuals with service animals are welcomed in DoITT offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a DoITT program, service, or activity, should contact Emily Johnson, ADA Coordinator at: 255 Greenwich Street, 9th Floor, New York, NY 10007 or by email at email@example.com or by phone at (212) 788-6600, as soon as possible but no later than three (3) business days before the scheduled event.
The ADA does not require DoITT to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. Complaints that a DoITT program, service, or activity is not accessible to persons with disabilities should be directed to Emily Johnson, ADA Coordinator, at 255 Greenwich Street, 9th Floor, New York, NY 10007 or by email at firstname.lastname@example.org or by phone at (212) 788-6600.
DoITT will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.