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Additional Resources
Resources: Websites
These websites are meant as general references provided for the convenience of individuals who are interested in becoming more involved in quality improvement. These websites are not endorsed or specific to Quality IMPACT. This is an incomplete list, but we expect to add additional sites over time. Feel free to email Quality IMPACT to make any additional website suggestions.
- • Quality Indicator Project: Clinical
Performance Measurement and National Comparative Databases for: Acute Care
Hospitals, Psychiatric Care Facilities, Long-Term Care Facilities, and Home
Care Agencies.
- • Quality Mall is a place where you can find
lots of free information about person-centered supports for people with
developmental disabilities. Each of the Mall stores has departments you can
look through to learn about positive practices that help people with
developmental disabilities live, work and participate in our communities and
improve the quality of their supports.
- • The Council on Quality and Leadership is at
the forefront of the movement to create opportunities for people to lead the
lives they choose and to improve the quality of services and supports for
people with disabilities and mental illness. For more than 30 years, The
Council has worked to implement person-centered solutions for service and
support organizations, state and national government agencies, regional
systems and networks, and professionals and self-advocates. The Council is
dedicated to ensuring that people with disabilities and mental illness have
full and abundant lives.
- • The
Mental Health Statistics Improvement Program (MHSIP) website is a resource for mental health information (or
data). It has information on “how to collect it, what needs to be collected,
where to find what others have collected, how to understand what you find, how
to report it so other people can understand it, and how to use it to make
decisions. People receiving mental health services, and people managing and
providing those services, often have questions about who is providing the best
services at the best price, who needs services, what the best treatments are
for different kinds of problems, or who has the friendliest staff. To answer
any of these questions, people need dependable information.”
“A group called the MHSIP
Policy Group has been working to develop
standards for mental health data for the last 20 years. It is through the
efforts of this group, supported by the federal Center for Mental Health
Services, and informed by people who receive mental health services, provide
services, and manage services, that this manual has been developed.
- • The Center for Quality Assessment and Improvement in Mental Health (CQAIMH) conducts mental health services research
and provides quality management services to improve community-based care for
individuals with mental health and addictions disorders. CQAIMH, consisting of
faculty and staff from Tufts University School of Medicine and Harvard
University, develops methods of quality assessment, studies determinants of
quality, and tests strategies for quality improvement.
- • SAMHSA is the Federal agency charged with
improving the quality and availability of prevention, treatment, and
rehabilitative services in order to reduce illness, death, disability, and
cost to society resulting from substance abuse and mental illnesses
- • Cultural Competence Websites: The National Center for Cultural Competence identifies six of the most salient reasons for incorporating cultural competence into organizational policy. This information may be helpful in providing a framework and sense of purpose for individual or organizational efforts to increase cultural competency.
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Resources: References
These websites are meant as general references provided for the convenience of individuals who are interested in becoming more involved in quality improvement. These websites are not endorsed or specific to Quality IMPACT. This is an incomplete list, but we expect to add additional sites over time. Feel free to email Quality IMPACT to make any additional website suggestions.
- • American Psychiatric Association. (2002). Quality Indicators: Defining and measuring quality in psychiatric care for adults and children (executive summary). Washington,
D.C.: American Psychiatric Association.
- • Berwick, D. (1996). Quality of health care part 5: Payment by capitation and the quality of care. New England Journal of Medicine, 335 (16), 1227-1231.
- • Blumenthal, D. (1996). Quality of health care part 1: Quality of care- what is it? New England Journal of Medicine, 335 (12), 891-894.
- • Blumenthal, D. (1996). Quality of health care part 4: The origins of the quality-of-care debate. New England Journal of Medicine, 335 (15), 1146-1149.
- • Blumenthal, D. (1996). Quality of health care part 6: The role of physicians in the future of quality management. New England Journal of Medicine, 335 (17), 1328-1331.
- • Brook, R., McGlynn, E., & Cleary, P. (1996). Quality of health care part 2: Measuring the quality of care. New England Journal of Medicine, 335 (13), 966-970.
- • Chassin, M. (1996). Quality of health care part 3: Improving the quality of care. New England Journal of Medicine, 335 (14), 1060-1063.
- • Dickey, B. & Sederer, L. (Eds.). (2001). Improving mental health care: Commitment to quality. Washington, D.C.: American Psychiatric Publishing, Inc.
- • Durban, J. et al. (2003). Mental health program monitoring: Towards simplifying a complex task. Psychiatric Rehabilitation Journal, 26(3), 249-261.
- • Fernandopulle, R., et al. (2003). A research agenda for bridging the 'quality chasm.' Health Affairs, 2 (22), 17-30.
- • Institutes of Medicine. (2001). Crossing the quality chasm: A new health system for the 21st century (executive
summary). Washington, D.C.: National Academy Press.
- • Leatherman, Sheila, et al. (2003). The business case for quality: Case studies and an analysis. Health Affairs, 2 (22), 178-190.
- • Nelson, D., Senesac, P., & Holt, W. (2001). Continuous quality improvement: Principles in behavioral healthcare. In Talbot, J., & Hales, R. (Eds.). Textbook of Administrative Psychiatry; New concepts for a changing behavioral health system. Baltimore: American Psychiatric Press.
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