New! See the two great new articles about Parachute NYC in our In the News section.
What is Parachute NYC?
Parachute NYC provides options for people having a psychiatric crisis, i.e. emotional/mental health problems that make it difficult to manage without help. Instead of going to a hospital, Parachute NYC offers rapid access (within 24 hours) to home-based treatment and/or crisis respite centers where people can stay in a calm, supportive environment.
You will be the one making the decisions —the team members
are there to listen and advise.
What is different about Parachute NYC?
Parachute NYC lets the person who is in crisis make their own decisions —
no one is forced to go anywhere or do anything they don't want to do. Parachute staff are trained to be respectful of the client's wishes —
many staff members have had their own psychological problems and are sensitive to the needs of others. A need adapted mobile team can set up regular meetings to work with you in your home if that works best for you. They will help you get through the crisis with as little disruption to your everyday life as possible.
Will people who stay at a respite center be forced to take medication?
No. There is no medication requirement at the Respite. If you are taking medication, you are expected to manage it independenlty while staying at the Respite. if you're not, that's okay.
Who is eligible for Parachute NYC services?
The Manhattan services help New Yorkers age 18-65 who are having a mental health crisis. In Brooklyn, the program is open to people ages 16 to 30. The program will be opening respite centers in Queens and the Bronx.
What is the cost for using the services of Parachute NYC?
There is no cost. The program has received grant funding from the federal government to cover expenses.
Do I have to be a U.S. citizen to use this program?
You do not have to be a citizen and no questions are asked about whether or not you are a citizen. We are here to help everyone.
How can someone get in touch with Parachute NYC?
If someone feels they are in crisis, or knows someone who is in crisis, they can phone 1-800-Lifenet or 1-800-543-3638 . People who might meet the eligibility criteria will be visited at home by a Need Adapted Mobile Crisis Team within 24 hours.
The Mobile Team will Discuss Options
During the first visit, the Mobile Team will discuss what they have to offer and decide together whether the person meets the eligibility criteria and would like to get treatment from the team.
If the person does not want treatment from the Mobile Team —
maybe because they get treatment somewhere else —
but does want to stay at the Respite because they are in crisis, they can work with the Mobile Team to access the Respite Center.
Call the Support Line
If someone just wants to talk to someone over the phone about some difficulties they are having —
maybe they’re sad, lonely or anxious —
they can call Parachute’s support line (646-741-HOPE or 646-741-4673 from 4pm to 12 midnight ). and speak to a peer counselor —
someone who has been through mental health problems themselves and can offer support.
Call Lifenet (1-800-543-3638)
to Get in Touch with Parachute NYC
LIFENET is a toll-free, confidential help line that provides callers with information and referrals (for those seeking services) to mental health and substance abuse resources throughout the New York City area.
LIFENET operates 24 hours per day, seven days per week as well as online.
- English: 1-800-LIFENET (1-800-543-3638)
- Spanish: 1-877-AYUDESE: (1-800-298-3373)
- Chinese: 1800-ASIAN LIFENET: (1-800-990-8585)
- Other languages 1-800-LIFENET: (1-800-543-3638)
- TTY hard of hearing: (212 982-5384)
- Online: http://mhaofnyc.org/
What if someone is in immediate danger of harming themselves or someone else?
In this case, it is best to call 911.
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Last Updated June 4, 2013