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Need Adapted Mobile Crisis Teams (NA-MCT)

What are Need Adapted Mobile Crisis Teams?
Mobile crisis teams are trained people who can come to your home if you feel that you are in a crisis and need some help. Parachute NYC has Needs Adapted Mobile Crisis Teams (NA-MCTs), which means that the people making up a team depends on the needs of the person being visited. Members of the team might be a psychiatrist, a social worker, a peer counselor, etc.

What happens when the mobile team visits?
They will talk to you and help you figure out the best options. You will be the one making the decisions—the team members are there to listen and advise.

You can have friends, a partner or other family members with you when the team is visiting. They, too, can be part of the team to help you recover.

You will be the one making the decisions —the team members
are there to listen and advise.

Will the mobile team take me to a hospital?
You will decide what is right for you. The Parachute NYC program has respite centers where you can stay if you need to get away from home for a few days. They are not hospitals.

You can also decide to stay at home and arrange to see a doctor or therapist as an outpatient. The Mobile Team will help you find the right options for yourself.

Can the Mobile Team visit more than once?
Yes. The mobile team and your own personal team can continue to meet with you at home over the course of a year to provide support and information.

Who is eligible for help from a Need Adapted Mobile Crisis Team?
New Yorkers ages 18-65 are available for Manhattan services. In Brooklyn, residents ages 16-30 can call. For more specific information about eligbility, see the Overview webpage.

How can someone get in touch with a Need Adapted Mobile Crisis Team?
Call Lifenet for yourself or for someone else who needs help.

LIFENET is a toll-free, confidential help line that provides callers with information and referrals (for those seeking services) to mental health and substance abuse resources throughout the New York City area.
LIFENET operates 24 hours per day, seven days per week as well as online.
  • English: 1-800-LIFENET (1-800-543-3638)
  • Spanish: 1-877-AYUDESE: (1-800-298-3373)
  • Chinese: 1800-ASIAN LIFENET: (1-800-990-8585)
  • Other languages 1-800-LIFENET: (1-800-543-3638)
  • TTY hard of hearing: (212 982-5384)
  • Online:
A Mobile Crisis team will respond within 24 hours.

What if someone is in immediate danger of harming themselves or someone else?
In this case, it is best to call 911.