The New York City Health Department has launched its Ryan White Care Coordination program. Care coordination provides an expanded form of HIV medical case management, including:
- Ensuring that people living with HIV infection are linked to care in a timely manner.
- Developing a patient-centered care plan that emphasizes continuous adherence to care and antiretroviral treatment.
- Assisting patients in obtaining needed social services, including accompanying patients to appointments if necessary, and maintaining patients in care via navigation of medical and social services.
- Using care coordinators to assist patients with accessing HIV care, communicating with providers, and finding needed resources. (Bradford et al.)
- Coaching (a form of active health promotion and counseling) patients to become self-sufficient so that they can manage their medical and social
needs autonomously.
► See Care Coordination Tools
For more information on where care coordination services are provided, contact the NYC Health Department's Bureau of HIV/AIDS Prevention and Control Care, Treatment and Housing Program at HIVCC@health.nyc.gov or visit the directory at Ryan White Part A Service Directory.
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Bradford JB, Coleman S, Cunningham W. HIV system navigation: An emerging model to improve HIV care access. AIDS Patient Care 2007;21(Suppl1):S49-S58.
