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Get HIV Care Resources in NYC

Welcome to HIV Care

Find the resources you need on this page to get and stay healthy so you can enjoy all that New York City has to offer! You can also enroll in NYC’s new, free texting service.

Text CARE to 877877 to enroll in the following confidential services:

  • medication reminders
  • appointment reminders
  • refill reminders
  • healthy messages
  • information on health education workshops
  • information on free safer sex products
  • timely updates on new prevention tools (like PrEP and PEP), upcoming workshops, and other events

The Facts

Did you know that medications now enable people with HIV to live longer, healthier lives? HIV treatment today is far more advanced than it was even five years ago thanks to better medications with fewer side effects. Untreated, HIV will do damage to your body years before you or others may begin to see the effects. Although no single treatment regimen can cure HIV, most can help prevent further damage to your body. After working with your health care provider to find a successful regimen, maintaining it is crucial to limiting the damage that HIV can do.

Care and treatment are available to every New Yorker living with HIV. If insurance is a concern, this page has the resources to help you find the coverage you need.

Find an Experienced HIV Health Care Provider

As soon as you test positive, the first thing to do is find a health care provider experienced with HIV care. Generally, after you are first diagnosed, you should visit your health care provider for a checkup at least once every three months to discuss your treatment plan and to find out whether the HIV in your body is actively multiplying.

Text CARE to 877877 to find a health care provider near you.

Treatment Adherence

The most important thing about therapy is “adherence,” or taking your medications everyday as they are prescribed by your health care provider. Tell your provider about any personal issues that could make adherence difficult, such as depression, alcohol or drug use. If needed, your health care provider can recommend resources (either make a referral or provide other assistance) to help you address these issues before you start treatment. The better your treatment adherence is, the better your chances for living a long and healthy life on treatment.

If remembering when to take your medication is a challenge, sign up for the Health Department’s new confidential text reminders—text CARE to 877877 and you’ll learn how to set up your own customizable and confidential medication reminders.

Treatment Goals

The two key markers that are used to measure how well the medications are working are viral load (a measure of how much virus is in your blood stream) and T-cell count (a measure of the health of your immune system). The goal is to have an undetectable viral load and a high T-cell count. The New York City Health Department encourages all people living with HIV to discuss starting antiretroviral therapy (ART, sometimes referred to as “HAART” or as “ARV”) with your provider as soon as you enter care. Protecting your partner is great motivation to stay on medication! Speak to your doctor or other health care provider for more information.

Resources Available in New York City
The Positive Life Workshop
The Positive Life Workshop is a health education, self-management workshop for those newly diagnosed with HIV. This peer-led workshop provides support for newly diagnosed individuals and empowers people with HIV to take medications and see their medical provider regularly. The workshop is also a great opportunity to learn more about HIV. Workshops are held on a monthly basis. Please call (347) 396-7596 for more information and to register for the next workshop.
Resources Available in New York State
  • Positive Living Booklet – Your Guide to Healthy Living (PDF) Other languages: [Español]
  • Ryan White Part B and ADAP Program: Ryan White HIV/AIDS Program, which includes the AIDS Drug Assistance Program (ADAP), is a program that provides financial assistance for health care services for persons living with HIV.
  • HIV Uninsured Care Programs: Provides access to free medical care and prescription drugs for uninsured or under-insured New Yorkers living with HIV/AIDS
  • NYS Medicaid: Medicaid is a government insurance program for New Yorker families and individuals with low income and resources. To be eligible, you must also be a U.S. citizen, or a legal resident who has lived in the U.S. for at least five years.
  • Medicare: Medicare is the federal health insurance program for seniors and working-age people with disabilities. To be eligible, you must also be a U.S. citizen, or a legal resident who has lived in the U.S. for at least five years.
  • New York State of Health (NY Health Insurance Marketplace): This is the official website of the NY State of Health-The Official Health Plan Market Place. Because of insurance reforms, health plans must take everyone who applies and they cannot deny someone coverage due to a pre-existing condition.
More Info About Living with HIV