Division of Administrative Services

Works to maintain the agency’s human and physical infrastructure.

Bureau of Facilities Planning and Plant Operations Maintains, repairs and improves facilities owned or leased by the agency.

Bureau of Human Resources
Helps the agency recruit, hire and retain high-quality employees. The Bureau administers staff training and professional development, maintains employee records, ensures compliance with health and safety regulations, and manages labor relations.

Bureau of Operations
Maintains vehicles and facilities, provides security services, acquires space, stores critical documents and manages mail and telecommunications.

The Call Center
Serves as a single point of entry for health care providers and the public. Working closely with 311 and internal programs, the Call Center provides information and referrals, schedules appointments and distributes educational materials.

Office of Equal Employment Opportunity
Works to ensure that the agency does not discriminate against any employee or job applicant. EEO also works to ensure that the agency maintains an environment free of unlawful harassment.

Office of the Agency Chief Contracting Officer
Identifies and retains qualified service vendors. The office oversees the agency’s contracting process, provides technical assistance, secures approval of contracts from the city’s oversight agencies and procures goods and services.