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Cold Weather Safety
Check on Neighbors, Friends, Relatives and Clients

  • If you are concerned about someone on the street who may be homeless and in need of assistance call 311 and ask for the Mobile Outreach Response Team. The Department of Homeless Services will send an outreach team to the location to assess the individual's condition and take appropriate action


  • If your building is cold, check on your neighbors. If you know someone who is vulnerable and lacking heat, help them get to a warm place and notify the building manager and/or call 311 to get heat restored.


  • If you see someone with signs of hypothermia such as confusion, shivering, slurred speech or drowsiness, call 911 for help and help the person get warm while waiting for help


  • Landlords and building managers should check their building systems to ensure heat and check on vulnerable people