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Creating a Medical Home for Asthma
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Introduction


 


David Evans, PhD, AE-C1
Robert Mellins, MD1
Sandra Wiesemann, RN-CS, MSN, MPH2
Marcia Pinkett-Heller, MPH3
Barry J. Zimmerman, PhD4
Katherine Lobach, MD5
Carmen Ramos-Bonoan, MD6

1 College of Physicians & Surgeons Pediatric Pulmonary Division, Columbia University
2 Medical and Health Research Association of New York City, Inc
3 New Jersey City University
4 City University of New York Graduate Center
5 Albert Einstein College of Medicine
6 New York City Department of Health and Mental Hygiene  

NYC Department of Health & Mental Hygiene
Bureau of Chronic Disease Prevention
Childhood Asthma Initiative

   

2 Lafayette Street, 20th Floor, CN#36A
New York, NY 10007
Telephone: 311

Lorna Davis, MS
Director, Childhood Asthma Initiative

Andrew Goodman, M.D., M.P.H.
Associate Commissioner

Partners

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About the Developers

Led by Dr. David Evans, the development team for Creating a Medical Home for Asthma included pediatricians, asthma specialists, a health educator, and an educational psychologist. The following is a list that provides a brief description of their positions, interests, and contact information.

David Evans, PhD

Title(s):

Director, Asthma Health Education Research Program; Professor of Clinical Sociomedical Sciences (in Pediatrics)

Interests:

Dr. Evans and his colleagues conduct research to identify effective methods for teaching patients and health care professionals about asthma. Programs developed by the group include Open Airways for Schools, a school-based program for children aged 8 to 11 years with asthma.

Contact Information:

Office Telephone: (212) 305-6732
Office Fax: (212) 305-2692


Robert B. Mellins, MD

Title(s):

Professor of Pediatrics; Past President, American Thoracic Society, The Fleischner Society, and the American Lung Association of New York

Interests:

Dr. Mellins studies asthma in minority populations in the inner city and chest disease in children and young adults.

Contact Information:

Office Telephone: (212) 305-5122
Office Fax: (212) 305-6103


Sandra Wiesemann, RN-CS, MSN, MPH

Title(s):

Clinical Nurse Specialist; Nurse Educator; Project Coordinator, Asthma Health Education Research Program

Interests:

Ms. Wiesemann works to identify children with asthma and to help them manage and prevent chronic symptoms so they can lead normal, active lives.

Contact Information:

Office Telephone: (212) 305-6721
Office Fax: (212) 305-6103


Marcia Pinkett-Heller, MPH

Title(s):

Assistant Professor
Department of Health Sciences
New Jersey City University

Interests:

Ms. Pinkett-Heller is a health educator with special interest in facilitating organizational change and cross-cultural communication.

Contact Information:

Office Telephone: (201) 200-3431
Office Fax: (201) 200-3284


Barry Zimmerman, PhD

Title(s):

Distinguished Professor of Educational Psychology, Department of Educational Psychology, City University of New York Graduate Center

Interests:

Dr. Zimmerman is interested in developing interventions to enhance self-regulated learning in health, education, and other settings.

Contact Information:

Office Telephone: (212) 817-8291
Office Fax: (212) 817-1631


Katherine Lobach, MD

Title(s):

Clinical Professor of Pediatrics, Albert Einstein College of Medicine/Montefiore Medical Center

Interests:

Dr. Lobach is a pediatrician with broad interests in improving the administration and quality of pediatric care. Dr. Lobach was Director of the Child Health Clinics when the CMHA program was developed.

Contact Information:

Office Telephone: (718) 920-6497
Office Fax: (718) 920-5289


Carmen Ramos-Bonoan, M.D.

Title(s):

Consultant (formerly Assistant Commissioner for Child and Adolescent Health)
Bureau of School Health, Division of Health Promotion and Disease Prevention
New York City Department of Health and Mental Hygiene

Interests:

Dr. Ramos-Bonoan is a pediatrician interested in improving the quality of pediatric care in public health settings. She was Medical Director of the Child Health Clinics when the CMHA program was developed.

Contact Information:

Telephone: 311

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Acknowledgments

The development of Creating a Medical Home for Asthma (CMHA) involved active collaboration among several public and private organizations, including the New York City Department of Health and Mental Hygiene's Bureau of Child Health (BCH), Columbia University College of Physicians and Surgeons, and the Medical and Health Research Association of New York City, Inc. With funding from the National Heart, Lung, and Blood Institute (NHLBI, Grant No. HL56348), the CMHA project staff developed, pilot-tested and evaluated the original version of this program in a controlled study from 1990 to 1995.

Following publication of the findings, the Centers for Disease Control and Prevention (CDC) selected the CMHA program for inclusion in its program to translate effective intervention programs into a form that can be disseminated to health and public health professionals for widespread use. CDC contracted with Research Triangle Institute (RTI) to work with the CMHA team to translate the CMHA program and materials into a web-based application program. The New York City Department of Health and Mental Hygiene agreed to serve as the Internet host for the program.

In addition to the individuals and organizations listed on the title page, many individuals have contributed to the development, review and translation of the CMHA program. They are:

Ilene Klein, MD
Deirdre Burke, RN, MPH
Moshe Levison, PhD
Bruce Levin, PhD
Caroline Donahue, RN, MA
Virginia Taggart, MPH
Joan Wolle, PhD
Noreen Clark, PhD
Monique Winslow, Ph.D.
Winston Liao, Ph.D.
Michelle Hsiang, Ph.D.
Ranjani Manjunath, MSPH

We also acknowledge the contributions of several hundred staff members of the 45 Child Health Clinics and the central administrative office, who worked hard to introduce and sustain this program in the clinics throughout New York City. Above all, it is their commitment to improving the quality of care for asthma that has made this program a success.

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Background

1. Program Description

Creating a Medical Home for Asthma (CMHA) is an asthma management program that encourages public health clinics to implement a team-based approach to pediatric asthma management and care. The team-based approach encourages all clinic personnel to work together as a team to effectively deliver patient-centered asthma management and care. Therefore, CMHA is designed to offer a training program that teaches clinic staff- including physicians, nurses, laboratory technicians, clerical staff, and receptionists-strategies to increase communication between the patient and health care provider, as well as to deliver effective asthma treatment using the latest treatment protocols.

2. Program History

In 1990, a team of investigators from Columbia University, led by Dr. David Evans, received a grant from the National Heart, Lung, and Blood Institute (NHLBI, Grant No. HL56348) to develop the Creating a Medical Home for Asthma program in collaboration with the New York City Department of Health and Mental Hygiene (DOHMH) and the Medical and Health Research Association of New York City, Inc. At the start of the study, the New York City Department of Health's Bureau of Child Health (BCH), now part of the Health and Hospitals Corporation of New York City, operated 45 Child Health Clinics that provided primary and preventive care to approximately 100,000 children, primarily from low-income African-American and Latino families.

Historically, these clinics emphasized preventive medicine, but because of the undersupply of primary care services for children in New York City, BCH decided in 1987 to begin providing continuing care for acute and chronic illnesses. Prior to this decision, clinic staff reviewed the medical records and discovered that only 2% of registered patients had been given a diagnosis of asthma by BCH physicians. This was far less than the expected rate of 5-10% in this urban minority population. They also found that BCH physicians referred many patients to local hospital emergency departments for treatment of asthma, and that the care rendered in the clinics was largely episodic and did not include the use of new therapies for asthma such as anti-inflammatory agents. To improve services for patients with asthma, BCH approached the Columbia University Asthma Health Education Research group and proposed a collaboration to improve the quality of care for asthma in BCH.

Following a pilot study to develop the CMHA training program, CMHA was tested in a controlled study in which 11 clinics received the program, and another 11 clinics served as controls. Follow-up data were collected over a two-year period to evaluate the program. Following the program, training teams were formed from BCH staff working in the 11 clinics that received the CMHA program, to extend the program to the 11 control clinics and the other BCH clinics that had not taken part in the study. In this way, the program was sustained and made a regular part of the Child Health Clinic system.

Study findings showed that in both the first and second follow-up years, the program clinics had significantly greater positive changes than control clinics on measures of access, continuity, and quality of care (Evans et al., 1997). The program clinics identified 1,065 new patients, an increase of 87% compared to the previous year, while the number of new patients in the control clinics remained unchanged. Asthma patients in the program clinics were more likely than those in control clinics to return for care the following year, and made a greater number of scheduled visits for asthma care, a positive marker for preventive care. Program clinic physicians were more likely to treat patients with anti-inflammatory therapy, and to prescribe spacer devices to help families administer medicine to the children successfully. Physicians and nurses who received the training were both more likely than controls to provide asthma education to their patients, show patients how to modify their therapy in response to changes in symptoms, and provide further guidelines for changing therapy.

A complete bibliography can be found at the end of this document for readers interested in more detailed information about the study results. The bibliography also provides sources for other studies used to support the information contained in this and other documents related to the CMHA program.

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Asthma: A National Perspective

Public attention has recently focused on asthma because its prevalence, morbidity, and mortality have increased in the greatly since 1980, with children under five years old experiencing the highest rate of increase. These increases have been especially marked in low-income urban areas. Several published reports indicate that asthma may stem from greater exposure to indoor allergens or irritants, greater exposure to outdoor environmental irritants, and changes in the immune systems of children.

Based on the results of national studies, there are several reasons asthma has become a national priority.

1. Asthma Is a National Epidemic

Asthma affects an estimated 17 million Americans, or 6.4% of the U.S. population, with children accounting for almost 5 million of the nation's asthma sufferers. Between 1980 and 1995, the prevalence of asthma in children in the United States increased 74% (Mannino, 1998).

Minority populations have a higher prevalence of asthma than other groups. In 1998, National Health Interview Survey data reported that the prevalence of asthma attacks among black non-Hispanic children was approximately 30% higher than among white non-Hispanic children. During this same time, the prevalence among Hispanic children increased rapidly. The report also noted that the prevalence of asthma in Hispanics was about 17% greater than among their white counterparts.

Minority populations also experience greater morbidity or chronic illness and hospitalization due to asthma. A study in New York City showed that among children and young adults with asthma, the hospitalization rate for African-Americans and Hispanics was five times greater than for non-Hispanic whites (Carr, Zeitel, & Weiss, 1992).

2. Asthma Is a Burden on the Quality of Life

Pediatric asthma has a tremendous impact on school, absences, work disruption, and limited recreational activities that negatively affect the quality of life for children with asthma and their family. Affecting people of all races, ages, ethnicities, and socioeconomic groups, asthma imposes serious burdens on daily life, and results in significant losses in productivity for children and their caregivers. Asthma is the leading cause of school absenteeism due to chronic illness and the second most important respiratory condition leading to home confinement for adults. Each year, asthma causes more than 18 million days of restricted activity, and millions of visits to physicians' offices and emergency rooms. Studies have shown that children with asthma lose an extra 10 million school days each year; this problem is compounded by an estimated $1 billion in lost productivity for their working parents (Figure 1).

 Figure 1: Lost Productivity Due to Asthma in 2001
Figure 1: Lost Productivity Due to Asthma in 2001
Source: American Lung Association, 2001

3. Asthma Is Costly and a Burden on the Health Care System

The treatment of children with chronic asthma places a heavy strain on the health care system, in terms of both economic costs and hospital usage. Data from 1990 showed that asthma posed severe economic costs on the health care system that year-an estimated $3.6 billion in direct medical expenditures (i.e., hospital care, medications, and physicians' services) and an estimated $2.6 billion in indirect expenditures (i.e., school days lost, workdays lost, and mortality) with a combined total of more than $6.2 billion in health care costs. By 2000, these combined costs had increased to more than $12 billion, with $8.1 billion of that amount in direct medical expenditures and $4.6 billion in indirect expenditures (Figure 2).

Figure 2: A Comparison of 1990 and 2000 Economic Costs of Asthma Figure 2: A Comparison of 1998 and 2000 Economic Costs of Asthma
Source: National Heart Lung and Blood Institute, 2001

In 1996, asthma was responsible for 9.9 million visits to health care providers per year, over 1.9 million emergency room visits per year, and 474,000 hospitalizations per year. By 1999, asthma was responsible for 10.8 million outpatient visits to private physicians' offices and hospital clinics (33% of these involved children under 15), approximately 2 million emergency room visits (33% involved children under 15), and 478,000 hospitalizations (40% involved children under 15), as illustrated in Figure 3.

Figure 3: 1999 Healthcare Use Associated with
Asthma for Adults and Children (<15 yrs)
Figure 3: 1998 Healthcare Use Associated with Asthma for Adults and Children (>18)
Source: Centers for Disease Control and Prevention, 2002

4. Asthma Can Be Controlled

Many of the previously mentioned outcomes and costs associated with asthma are preventable with appropriate medical care and patient education. The most recent report of the 2002 expert panel for The Guidelines for Diagnosis and Management of Asthma developed by the National Heart, Lung, and Blood Institute recommend four strategies that can reduce the frequency and severity of asthma attacks. They are:

Bullet Assessment and monitoring of symptoms associated with asthma,

Bullet Identification and control of environmental and other triggers to limit exposure to allergens,

Bullet Use of appropriate medication to manage asthma, and

Bullet Education of the patient and family in asthma care.

The report also recommends secondary prevention through use of appropriate therapy, written treatment plans, and patient education and outreach which can help patients to manage their asthma successfully on a daily basis.

In addition, two large-scale national programs provide resources for asthma control. First, in 1992, the National Heart, Lung, and Blood Institute established the National Asthma Education and Prevention Program (NAEPP) to coordinate efforts to educate people with asthma, health care professionals, and the public on how to identify and control asthma. The NAEPP program includes information about the following initiatives that can be accessed at the NAEPP website: http://www.nhlbi.nih.gov/about/naepp/naep_pd.htm

Bullet Guidelines for the Diagnosis and Management of Asthma were developed and are periodically updated by an expert panel.

Bullet The Model Asthma Management Program provides user-friendly guides for treating and educating patients.

Bullet The Global Initiative for Asthma is a collaborative effort to provide treatment guides and educational materials worldwide in easily translatable formats, plus information about the costs of therapy.

Second, in 1999, the Centers for Disease Control and Prevention (CDC), in support of its Healthy People 2010 objectives, developed the following programs for asthma education and management that target several areas:

Bullet The National Asthma Control Program stimulates the implementation of asthma programs across the nation through state health agencies that emphasize tracking, monitoring, and intervention related to asthma. The National Asthma Control Program also provides intervention programs that focus on reducing asthma prevalence in major metropolitan and inner-city areas.

Bullet The Americans Breathing Easier Program emphasizes asthma education interventions in schools across the nation to reduce the number of asthma-related school absences.

Both researchers and federal sponsors believe that as many of these asthma education and outreach programs evolve nationwide, the severity of asthma as an epidemic will decrease, resulting in a reduced burden of asthma for patients, families, and the health care system.

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Rationale for the CMHA Program

Creating a Medical Home for Asthma was designed to improve pediatric asthma care within public health clinics. It promotes a team-based approach to asthma management, and includes strategies to improve communication among the clinic staff, as well as with the parent or caregiver of a child with asthma.

This program stems from recent studies demonstrating the lack of continuity of care for children with asthma. Several studies reported that many patients were given episodic care rather than continuous care for their chronic asthma and were provided insufficient patient education.

As noted earlier, research findings also indicated that physicians were under-diagnosing asthma in minority children by as much as 50%. This was associated with increased levels of morbidity in low-income minority children, when compared to the expected rate of asthma in an urban minority population. These findings suggested that clinics and other providers of care needed to focus on implementing better strategies to improve the current care of asthma.

Program Goals

The strategies described in the CMHA program are based largely on the National Asthma Education and Prevention Program Guidelines for the Diagnosis and Management of Asthma. The NAEPP supports the use of screening procedures to identify new cases and health education to improve family management of asthma. Thus, the goals of the CMHA program are to:

  • Provide continuing care in primary and specialized clinics to greater numbers of individuals with asthma, with a focus on pediatric asthma;
  • Improve the health status of the children suffering from asthma through appropriate treatment, including patient education and family self-management; and
  • Improve quality of life for the entire family through communication about asthma between the family and the entire clinic staff.

Underlying Assumptions

The rationale for this program was based on the premise that effective communication between physicians and families about asthma management and treatment will likely reduce asthma symptoms and decrease use of emergency health services. The program rationale also relied on the following assumptions:

Bullet There are many children with asthma who are registered in public health clinics throughout the United States and who might not be receiving continuing medical care for asthma from any health care provider.

Bullet Asthma is a chronic disease that requires an ongoing relationship between the clinician and the patient.

Bullet Not all clinicians are aware of the elements, such as communication techniques and teaching skills, necessary to maintain the ongoing relationship with the patient.

Bullet Clinicians seeing patients with asthma need to change the way they work to take advantage of recent research regarding the patient's self-management of asthma.

Based on goals and assumptions described earlier the development team created the CMHA program to help resolve some of the issues that affect children and families in underserved communities.

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The CMHA Philosophy

Creating a Medical Home for Asthma is centered on the system of care philosophy, which views asthma management as a collaborative effort focused on providing organized, coordinated, asthma education and treatment. Thus, a "medical home" is created whereby families develop a relationship with the health care provider and receive continuous and comprehensive care for their children's asthma.

Further, CMHA is a comprehensive education program that incorporates concepts from many different disciplines. It is designed to promote learning from multiple perspectives, which makes it applicable for all types of health care employees, including non-clinical staff, such as administrative employees.

The system of care philosophy provides a foundation to guide the development of a systematic approach to delivering effective asthma care. Described below, these guiding principals incorporate key strategies that facilitate the development of a team-based approach to asthma management and care within the health care clinic. The manual titled "Getting Started with CMHA" described each in more detail as it relates to coordinating the CMHA program.

Creating a Medical Home for Asthma
Guiding Principles and Key Strategies
  • Identify an individual as an advocate or "champion" of the program who can promote and coordinate implementation of the program.
  • Conduct a careful needs assessment of the problems and desired outcomes for asthma care, including an assessment of barriers to change and positive assets for change within both the clinic and the community.
  • Obtain the commitment of top leadership to the change process.
  • Involve all clinic personnel in the learning process to develop a team approach to CMHA.
  • Use interactive learning strategies to actively engage clinic staff in identifying and overcoming barriers to change and to help them take ownership of the program.
  • Make supervisory staff part of the intervention team with initial training that prepares them to realize the goals of the program through supervisory action.
  • Base asthma care on current best practices guidelines for asthma care as recommended in the NAEPP guidelines.
  • Recognize that adherence to treatment guidelines is not enough for a successful CMHA program. The key ingredients are teamwork and coordination of care among staff, and the development of partnerships among clinic staff and patients that enable patients to learn how to control asthma.

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The CMHA Training Website

The documents on the CMHA website [To be inserted by NYCDOH] provide the necessary materials to conduct the CMHA training program, to prepare for implementation into the clinic setting, and to support evaluation. They are meant to serve as a guide for program coordinators and staff in public health clinics or health care organizations who are interested in adopting the program.

The CMHA training website contains the following documents:

The Introduction and Background provides the background and program history of the development of CMHA, results of the evaluation, and the philosophy and rationale for the program. It provides the reader with a comprehensive overview of the program and each component.

The Getting Started manual provides guidance on how to obtain the information necessary to prepare for implementing the CMHA program in your healthcare setting. It also presents the steps involved obtaining support from management, and includes a PowerPoint presentation to help demonstrate the value of the program to decision makers.

The Instructor's Guide details all instructions, content, handouts, and agenda for the sessions that are provided with the training program.

The Program Handbook can be distributed to the participants of the training as it contains the key learning principles, handouts, and agenda of the program.

The Implementation Guide offers guidance on adapting and implementing the CMHA training program in a clinic. It defines the procedures or steps to follow for creating a management plan and successfully integrating the principles of the program. It also provides the necessary forms and plans that accompany implementation of the program.

Finally, the Evaluation Plan offers a framework to measure the results and success of the training program in the clinic.

Each of the above documents represents a "unique section" on the website. Other sections on the website provide additional resources and materials that can be used to supplement the information provided in the program documents. The other sections include information regarding supplemental "components", such as:

BulletLinks to informative asthma-related sources

BulletProgram related references

BulletTreatment plans and clinic forms

The CMHA program materials are available on the website and are formatted in HTML so the full text can be viewed on-line. Materials are also available in Microsoft Word and Adobe Acrobat, and can be downloaded for use in hardcopy format. Also, the program materials listed above were developed as a series of manuals that should be used in the order in which they are presented. Each manual builds on the information provided from the previous and may not be fully understood if viewed out of order. The exception to this ordering is the Instructor's Guide and Program Handbook. Since these are intended for training purposes, they should be used simultaneously.

For additional information on the CMHA program or to request technical assistance, please contact:

Andrew Goodman

Associate Commissioner, Community HealthWorks, New York Department of Health and Mental Hygiene

40 Worth Street Room 1602
New York, N Y 10013

Contact Information:

Telephone: 311

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Bibliography

Program Related References

Evans D, Mellins RB, Lobach KS, et al. Improving care for minority children with asthma: Professional education in public health clinics. Pediatrics 1997;99(2):157-164.

Lobach KS. Childhood asthma: Providing a "medical home." City Health Information (The New York City Department of Health) 1996;15(3):1-3.

Mellins RB. Developing a therapeutic plan for asthma in a primary-care setting. City Health Information (The New York City Department of Health) 1996;15(3):4-6.

Mellins R, Evans D, Clark N, Zimmerman B, Wiesemann S. Developing and communicating a long-term treatment plan for asthma. American Family Physician 2000;61(8):2419-28, 2433-4.

Zimmerman BJ, Bonner S, Evans D, Mellins RB. Self-regulating childhood asthma: a developmental model of family change. Health Education & Behavior 1999;26:55-71.

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General Asthma References

American Academy of Allergy, Asthma, & Immunology, Inc. Pediatric asthma promoting best practice: Guide for managing asthma in children. Rochester, N.Y.: Academic Services Consortium,1998.

Carr W, Zeitel L, Weiss K. Variations in asthma hospitalizations and deaths in New York City. Am J Public Health 1992;82:59-65.

Centers for Disease Control and Prevention. Key clinical activities for quality asthma care: recommendations of the National Asthma Education and Prevention Program. MMWR 2003;52 (No. RR-6):1-8.

Clark NM, Gong M, Schork MA, et al. Impact of education for physicians on patient outcomes. Pediatrics 2000a;101:831-836.

Clark NM, Gong M, Schork MA, et al. Long-term effects of asthma education for physicians on patient satisfaction and use of health services. Eur Respir J 2000b;16:15-21.

Forecasted state-specific estimates of self-reported asthma prevalence - United States, 1998. MMWR Morb Mortal Wkly Rep 1998;47:1022-5.

Mannino D, Homa D, Pertowski C. Surveillance from asthma - United States, 1960-1995. MMWR Morb Mortal Wkly Rep, 1998;47:1-27.

Measuring asthma prevalence before and after the 1997 redesign of the National Health Interview Survey - United States. MMWR Morb Mortal Wkly Rep 2000;49(40):908-911.

National Heart, Lung, and Blood Institute. A practical guide for the diagnosis and management of asthma. Bethesda, Md.: U.S. Department of Health and Human Services, Public Health Service, 1997.

National Heart, Lung, and Blood Institute. Morbidity and mortality: Chartbook on cardiovascular, lung, and blood diseases. N Eng J Med 1992;362(13).

National Heart, Lung, and Blood Institute. National Asthma Education and Prevention Program, 2001a.

National Heart, Lung, and Blood Institute, National Institutes of Health. NHLBI reports new asthma data for World Asthma Day 2001. Washington, D.C.: NHLBI Communications Office, May 3, 2001b.

National Institute of Allergy and Infectious Diseases, National Institutes of Health. Asthma: A concern for minority populations, 2001, October.

New asthma estimates: Tracking prevalence, health care, and mortality. Atlanta, Ga.: National Center for Health Statistics, Centers for Disease Control and Prevention, 2001, October.

Newacheck, PW, Halfon N. Prevalence, impact, and trends in childhood disability due to asthma. Arch Pediatr Adolesc Med 2000;154:287-293.

Trends in asthma morbidity and mortality. American Lung Association, 2002, February. (Accessed March, 2002, at http://www.lungusa.org/data/asthma/ASTHMAdt.pdf)

U.S. Department of Health and Human Services, Centers for Disease Control and Prevention. Asthma's impact on children and adolescents, 2002. (Accessed March, 2002, at http://www.cdc.gov/nceh/airpollution/asthma/children.htm)

U.S. Department of Health and Human Services. Action against asthma: A strategic plan for the Department of Health and Human Services. Washington, DC: DHHS Asthma Workgroup, May, 2000.

Weiss KB, Gergen PJ, Hodgson TA. An economic evaluation of asthma in the United States. N Eng J Med 1992;326:862-6.

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