For General DOC and Inmate inquiries, call the DOC Information Line at:
718-546-1500 (open from 7:30 am to 5:30 pm).
You can call 311 24 hours/ 7 days a week.
For an Inmate medical emergency, call CHS - NYC Health + Hospitals :
347-774-7000 (open 24/7)
If you are a Reporter, or calling for any Media Inquiries:
Call the Department of Correction Public Information Office at (718) 546-0631.
Reporting Sexual Abuse or Sexual Harassment
If you would like to report an allegation of physical abuse, sexual abuse, or sexual harassment on behalf of someone in our custody, you can do either of the following:
1) Contact the City of New York by clicking on the 311 link (see above) and submit a complaint; or
2) Contact the NYC Department of Correction by sending an email to ConstituentServices@doc.nyc.gov; You do not have to leave your name or contact information. All information reported will remain confidential and given to the appropriate investigative body to handle accordingly.
New York City Department of Correction
75-20 Astoria Blvd.
East Elmhurst, NY 11370