- Q - Why do I owe money now when my previous firm account statement showed a credit?
A - Recently, the Department discovered a problem with statements that were sent out between September 2003 and August 2004. Because a computer program was not executed properly, some balances were incorrectly calculated even though individual transaction records were accurate. This problem has been corrected.
- Q - Where should I send my firm account payment?
A - Department of Buildings - Electrical Division
1 Centre Street, 23rd Floor
New York, NY 10007
Mailed payments should be made by company check or money order. Include the firm number and license number on check. For payments made in person we will also accept cash and credit cards.
- Q - Who should I call with questions about my firm account statement?
A - Licensing Unit Hotline (212) 566-4100
- Q - What should I do if I have a dispute with one or more of the transactions on my account statement?
A - Fill out the Electrical Firm Adjustment Request Form (LIC37), and submit it by fax to the Electrical Licensing Unit at (212) 566-3745, or by mail to:
Department of Buildings - Licensing Unit
280 Broadway, 6th Floor
New York, NY 10007
Include supporting documentation with your adjustment form. If your adjustment is approved, it will reflect on your next account statement. If it is denied, you will be notified by mail. We no longer accept adjustment requests by phone.
- Q - When are firm account balance payments due?
A - 11th of April, 2005.
- Q - Can I check my firm account balance before the next statement?
A - Yes. Firm account balances will be available on our website after March 21, 2005. You will need your licensee PIN number to access your balance.
Instructions to access your balance
- Click on Buildings Information System (BIS)
- Click on the blue button labelled "Enter Buildings Information System"
- Click on the link labelled "B" - Skilled Trades Licensees Search
- Look up your firm, either by business name or license number and selecting "Electrical Firm" as the license type.
- Enter your PIN in the location labelled "Enter PIN for Accounting Overview", and click on the submit button.
- Q - What if I do not know my firm account PIN number?
A - For confirmation of a PIN number, the licensee must bring two forms of identification to the Electrical Licensing Unit at:
Department of Buildings - Licensing Unit
280 Broadway, 6th Floor
New York, NY 10007
Hours of Operation: 9:00am to 1:00pm
- Q - What should I do if completion fees appear on my statement incorrectly?
A - Fill out the Electrical Firm Adjustment Request Form (LIC37), and submit it by fax to the Electrical Licensing Unit at (212) 566-3745, or by mail to:
Department of Buildings - Licensing Unit
280 Broadway, 6th Floor
New York, NY 10007
- Q - Is my firm account balance due in full, including transactions after January 1, 2005?
A - No, only those transactions appearing on the statement that covers the period from September 1, 2003 to December 31, 2004. However, if you owe additional money for transactions posted in 2005, you will not receive certificates until the full current balance is paid.
- Q - My electrical license was renewed, but I have not received it in the mail. When will I receive it?
A - All electrical licenses for active licensees will be mailed out by the end of March.
- Q - I received a letter from Assistant Commissioner Karl F. Schmidt dated October 20, 2004 and another letter dated March 9, 2005. Which letter is correct?
A - The information in the March 9, 2005 letter is accurate.
Electrical FIRM Accounts FAQs
