NYC Digital part of the mayor's office of media and entertainment
Access: Connecting all New Yorkers

Dig in to New York City's 2012 Digital Roadmap:Progress and Innovation.
Download the pdf here or navigate through each section using the icons below.


Universal Acccess to the Internet is the foundation of a truly connected city and an essential part of New York's digital roadmap. With a focus on bridging the digital divide to serve all New Yorkers, Mayor Bloomberg is committed to expanding the reach of high-speed internet across the five boroughs. Over the past year, the City of New York has created more Wi-Fi hotspots in public spaces; upgraded technology infrastructure in schools, libraries and community centers; increased high-speed broadband adpotion and provided more vendor options to residences and businesses.

Introducing Wi-Fi in More Public Spaces
To enable New Yorkers to stay more connected in more places, the City continues to work with private sector partners to bring Wi-Fi to more public places at no cost to taxpayers.

In June 2011, Mayor Bloomberg and AT&T CEO Randall Stephenson announced a public-private partnership that would bring unlimited free public Wi-Fi to 20 City parks across the five boroughs. When the $5 million project is complete, New Yorkers will be able to choose from Wi-Fi hotspots at 26 locations in 20 City parks.

In addition, the City will provide Wi-Fi access in at least 32 additional parks and public spaces as part of a $10 million commitment by Time Warner Cable and Cablevision, included in the City's cable franchise agreements. Access is free for up to 30 minutes per month, $.99 per day thereafter and free at all times to Time Warner Cablea nd Cablevision broadband subscribers. The Wi-Fi installations are underway,and the City expects to finish over 30 installations in all by the end of the year. In addition, dozens of privately operated public parks have entered into independent agreements. For a complete listing of current Wi-Fi access in City parks, visit

In the summer of 2011, the MTA launched a pilot program with Transit Wireless to equip subway stations along the 14th street corridor with 3G connectivity for cell phones and Wi-Fi. From June 25 through September 7, 2012, Google Offers sponsored free Wi-Fi connectivity for subway riders in six subway stations in Manhattan's Chelsea neighborhood.

With a franchise from the Department of Information Technology & Telecommunications (DoITT), 30 more stations will have 3G connectivity by the end of 2012, mostly in the Midtown West area. currently, AT&T and T-Mobile are participating in the program, and Transit Wireless is negotiating with other carriers to expand service and is partnering with Boingo for Wi-Fi installations in stations.

Wireless services ultimately will be available to 1.6 billion annual riders at more than 270 underground stations throughout Manhattan, Brooklyn, the Bronx and Queens. The subway system would become New York's largest Wi-Fi hotzone and each underground station will serve as a digital oasis where riders can find reliable, easy-to-use Internet access.

Bridging the Digital Divide and Increasing Broadband Adpotion



NYC Connected Foundations. Image provided by DoITT. 

With its mission to expand technology accessibility, the federally funded Broadband Technology Opportunities Program (BTOP) provides resources to establish or upgrade computer facilities across U.S. communities. The City's Department of Information Technology & Telecommunications secured $42 million in BTOP funding, more than any other state or municipality, to fund three programs: NYC Connected Learning, NYC Connected Communities, and NYC Connected Foundations. To learn more about these programs visit

The largest of the federally funded BTOP initiatives in New York City, NYC Connected Learning will serve 18,000 low-income sixth graders and their immediate families, ultimately benefiting 40,000 New Yorkers who will receive free computers, discounted broadband service and digital literacy training. As part of this program's comprehensive approach, students will participate in a school curriculum that encourages the use of technology. To date, this program, funded by $22 million in federal grants, has served 72 schools and more than 16,000 students over the course of nearly two academic years.

In addition, the City has allocated $14 million of BTOP funding to NYC Connected Communities, a program that expands the scope and capacity of public technology centers in high poverty areas through investment in libraries, public housing computer labs, senior centers and community centers. These efforts provide digital literacy training, employment services, community outreach and other critical resources and will serve 40,000 new users each week with 1,000 additional work stations. Already, 61 centers have opened or benefited from upgrades of new or improved connectivity, hardware, software, training programs or outreach efforts.

Finally, the City will serve at-risk students at 43 public high schools with free computers, access to discounted broadband service and comprehensive digital literacy training via "Connected Foundations," a credited course that aims to facilitate long-term adoption of broadband and support a successful transition out of secondary school. Through this program, 36 locations and 506 students have been served to date, over nearly one academic year.

As part of its franchise contract renewal with the City of New York last summer, Time Warner Cable will create a total of 40 Community Technology Centers, in partnership with local non-profit organizations, to provide free broadband access in low-income communities in its service footprint. These facilities are in addition to the approximately 100 public computing centers being enhanced through NYC Connected Communities.

The first four Community Technology Centers opened in 2011, with another four to open by the end of 2012.

Supporting More Broadband Vendor Choices for New Yorkers
Verizon FIOS
To provide New Yorkers with more cable television broadband options, the City has partnered with Verizon to expand fiber optic internet service (FiOS) throughout the five boroughs. FiOS ensures greater competition among internet providers and gives New Yorekrs more choices when it comes to picking a provider, encouraging greater capacity and lower rates. Today, approximately two-thirds of New York City households have access to FiOS (with access for at least 60% of homes in all boroughs), and the franchise agreement reuqires FiOS service to be available to 79% of residential households by the end of 2012, 93% by the end of 2013, and 100% by the end of 2014.

Explore the Digital Roadmap Online
Dig in to New York City's 2012 Digital Roadmap:Progress and Innovation.
Download the pdf here or navigate through each section using the icons below.


Executive SummaryEducation: Investing in the Future