NYC Digital part of the mayor's office of media and entertainment

DIGITAL COMMUNICATIONS DIRECTOR
Civil Service Title: Computer Systems ManagerLevel: M1
Title Code No: 10050 Salary: $49,492/$53,373 - $80,000
Office Title: Digital Communications Director Work Location: 1 Centre Street, New York, NY
Division/Work Unit: MoME/Office of Media and EntertainmentNumber of Positions: 1
Job ID: 92672 Hours/Shift: Day - Due to the necessary technical management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or evenings.


Job Description
DoITT is responsible for modernizing, unlocking, and innovating to improve IT infrastructure and service delivery in New York City government. Modernizing by implementing state-of-the-art information technology to improve services to New Yorkers. Unlocking by making government more transparent and accountable to New Yorkers. Innovating by employing cutting-edge tools, methods, and relationships to empower New Yorkers.

The City of New York is dedicated to improving communication with local residents and businesses by developing tools that will enhance government transparency and promote City services. The Mayor’s Office of Media & Entertainment encompasses the Office of Film, Theatre & Broadcasting, NYC Media and NYC Digital.

The successful candidate will serve as a Digital Communications Director reporting to the Office of Media & Entertainment within the NYC Digital group. Responsibilities will include: Direct and supervise social media communications across the City and working to integrate social media into New York City’s website, NYC.gov; work with DOITT to design Web 2.0 elements within NYC.gov re-architecture project; develop and operate citywide social media management and analytics platforms, ensuring agency adoption and effective use; supervise New York City government digital communications (200 channels) on a near-real-time basis using social media management platforms; provide guidance to agencies that need assistance using management and analytics platforms; develop digital media calendar and other collaboration tools; organize agency-scheduled tweets, Facebook announcements, digital ad campaigns; oversee compliance with City guidelines, policies, and protocols; oversee the distribution and direction of important messaging to all social media managers; participate in the development of annual digital progress report and present digital strategy; and manage special digital media projects and initiatives as assigned. The position’s responsibilities include commitment to and compliance with the City’s EEO policy.

Minimum Qualification Requirements
1. A master's degree in computer science from an accredited college and three years of progressively more responsible, full-time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks at least 18 months of this experience must have been in an administrative, managerial or executive capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties; or
2. A baccalaureate degree from an accredited college and four years of experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and six years of experience as described in "1" above; or
4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and must possess at least three years of experience as described in "1" above, including the 18 months of administrative, managerial, executive or supervisory experience as described in 1 above.

NOTE: The following types of experience are not acceptable: superficial use of preprogrammed software without complex programming, design, implementation or management of the product; use of word processing packages; use of a hand held calculator; primarily the entering or updating of data in a system; the operation of data processing hardware or consoles.

Preferred Skills
The preferred candidate should possess the following: Extensive experience in digital media initiatives; management and development experience in digital media; excellent contacts in the digital media sector; knowledge of NYC Government operations and public policy background; demonstrated experience working with technical and non-technical staff; exceptional knowledge of Microsoft Office programs; outstanding collaboration and team building skills; strong written and verbal communication skills; excellent analytic, organization, presentation and facilitation skills; ability to manage multiple tasks under tight deadlines; and the ability to interface with executive level management and give senior level presentations.

To Apply:
For City employees, please email cover letter and resume to digitaljobs@media.nyc.gov or go to Employee Self Service (ESS), click on Recruiting Activities > Careers, and search for Job ID # 92672
For all other applicants, please email cover letter and resume to digitaljobs@media.nyc.gov or go to www.nyc.gov/careers and search for Job ID # 92672
-or-
If you do not have access to a computer, please mail resume indicating Job ID # to:
Department of Information Technology and Telecommunications (DoITT)
Recruitment Office - 75 Park Place - 9th Floor - New York, NY 10007
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL