With the creation of Homebase in September 2004, DHS dramatically changed the landscape of homeless services in New York City. Prior to this time, many low-income New Yorkers found shelter to be the only means for coping with a housing crisis. But now, households on the brink of homelessness are faced with an entirely new reality− complete with an extensive network of neighborhood-based services to help them remain in their communities and avoid entering shelter.
With locations in community districts throughout the five boroughs, Homebase remains the cornerstone of the City's homelessness prevention efforts, crafting individualized assistance to meet the needs of each household. Among the services that may be offered are:
- Family or tenant/landlord mediation
- Household budgeting
- Emergency rental assistance
- Job training and placement
- Benefits advocacy (child care, food stamps, tax credits, public health insurance)
If you or someone you know is experiencing a housing crisis, download the Homebase map (in PDF), click on the map below, or visit 311 Online to locate your nearest office.
To find a list of your nearest Homebase sites, searching by either address or site name, visit the NYC 311 Web site.