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Resource Desk Guide for Families in Shelter

Temporary Housing Assistance
Single Adults

Applying for Temporary Housing Assistance

What constitutes a single adult?
DHS considers a single adult to be any man or woman over the age of 18 who seeks shelter independently, without being accompanied by other adults and/or minors.

 Where do single adults apply for shelter? 

All single adult males must apply at:  
30th Street Intake Center
400-430 East 30th Street
New York, NY
30th Street is open 24 hours per day, including weekends and holidays.

How to Get There:
Subway: Take the 6 train to 28th Street. Walk east to 1st Avenue and turn left, heading north to 30th Street.
Entrance is now at 30th Street and 1st Avenue.  

All single adult women must apply at one of the following locations:

  • HELP Women's Shelter
    116 Williams Avenue (between Liberty Avenue and Glenmore Avenue)
    Brooklyn, NY
    How to Get There:
    Subway: Take the C train to Liberty Avenue.
  • Franklin Shelter
    1122 Franklin Avenue (near 166th Street)
    Bronx, NY

    How to Get There:
    Take the 2 train to 149th Street, followed by the #55 bus to 166th Street and 3rd Avenue.

*Homeless individuals who have been in shelter in the last 12 months should return to the same shelter.

What do single adults need to bring to the intake center in order to apply for temporary housing assistance?
The following forms of ID are very helpful during the intake process (but are not required):

  • Any form of ID with a picture and proof of age, such as a driver's license, state-issued ID, passport or visa, welfare card or green card 
  • Social Security card
  • Medicaid card, if available
  • If working, your most recent pay stub

What if I don’t speak English?

Interpreter assistance will be made available for individuals who do not speak English.

The Shelter System
What is expected of single adults in shelter?
DHS operates the most comprehensive shelter services system for single adults in the country, with programs to assist individuals in overcoming homelessness and securing permanent housing. Once clients enter shelter, they have certain responsibilities that they must meet, including obtaining and maintaining employment for all those who are able to work.

Through DHS' policy of Client Responsibility, individuals and adult families in shelter must actively participate in this process and take strides toward independent living.  With the assistance of their caseworkers, households will develop an Independent Living Plan (ILP)-a document that outlines relevant goals to exit shelter and return to self-sufficiency. Now, more than ever, employment-focused programs and work supports remain a cornerstone of DHS' efforts to help clients move out of shelter and into permanent housing.

Expectations for Single Adults in Shelter: 

  • Cooperate in carrying out, developing, and completing their ILP, which includes the steps toward obtaining permanent housing 
  • Applying for Public Assistance (PA) and completing all requirements necessary for establishing and maintaining eligibility for PA benefits
  • If able to work, actively seeking employment and accepting a suitable job when it is offered.
  • Working closely with their caseworker or housing specialist to locate and view available apartments
  • Actively seeking permanent housing by viewing available apartments several times per week
  • Accepting a suitable apartment when it is offered
  • Following shelter rules that prohibit behavior that places other clients and staff at risk

Failing to abide by these rules may have serious consequences, including but not limited to the temporary discontinuance of shelter services. When clients work closely with shelter staff and follow these and other rules, DHS can best assist them to transition quickly back to the community. 

Hospital Referral Process and Forms for Single Adult Homeless Individuals 
Screening Form (in PDF)
Discharge Planning Worksheet (in PDF)
Shelter Outreach Referral (in PDF)
Day of Discharge (in PDF)
Post Discharge Review (in PDF)
Shelter and Outreach Referral Discharge Process (in PDF)
Hospital Presentation (in PDF)