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NYC Office of Actuary NYC Department for the Aging

Volunteering is a great way to make a difference.

Every day DFTA volunteers make an extraordinary impact in our communities by leading health and wellness activities, and providing vital health insurance counseling and money management assistance. DFTA provides many opportunities for older adults, and people interested in working with seniors, to enjoy the experience of helping our fellow New Yorkers.

For people who volunteer, the benefits are life changing. Research has shown that volunteers are rewarded with greater health benefits, life fulfillment and a deeper connection to their communities and to others. Volunteering is also a great way to develop new skills and talents.


Volunteer Opportunities

Your service is what helps make New York City a great city to live in for all ages. DFTA strives to create the most optimal experience for you. Your assignment will be based on opportunities that match your interests, expertise and schedule along with the program’s needs. All programs provide some form of training.

DFTA seeks volunteers for the following programs:

Bill Payer Program
Managing the monthly bills can be overwhelming and cumbersome for anyone. For a senior who may have no one who can assist when bills are left unpaid and piling up, life can have serious consequences. If you know how to balance a checkbook and pay bills, then consider being a Bill Payer volunteer. You can play a vital role in helping a senior continue to live independently at home.

At this time, Bill Payer is only recruiting for Russian speaking volunteers. Please contact the DFTA Volunteer Resource Center for more information if you are a Russian speaker and interested in volunteering with Bill Payer.

Learn more about Bill Payer

Health Insurance Information Counseling and Assistance Program (HIICAP)
Each year, many older adults are tasked with choosing a health insurance plan. With so much information to review and comprehend, this can be a challenge. Seniors who need assistance navigating this important decision-making process rely on the highly trained HIICAP volunteers to help them determine their best options. If you are a great communicator, can absorb complex information, and have a lot of patience, consider becoming a HIICAP volunteer.

* HIICAP recruitment begins in the spring of each year. Check back in 2018 for updates on recruitment.

Health Promotion Program
You don’t have to be a health expert to make a positive impact on the health and well-being of seniors. Volunteers are needed to lead walking clubs and exercise classes, as well as conduct blood pressure screenings at local senior centers and community organizations. By becoming a Health Promotion volunteer, you can gain life-saving skills and help others adopt a healthy lifestyle. To learn more about volunteering with a Health Promotion program, click on the following links:

Keep On Track Program Volunteer
STAY WELL Exercise Program Volunteer

Friendly Visiting Program
By connecting volunteers with homebound older New Yorkers to have in home visits on a regular basis, Friendly Visiting leads to the creation of meaningful relationships between older adults and volunteers, promoting intergenerational understanding. For volunteers, becoming a Friendly Visitor offers the opportunity to cultivate a lasting friendship, to learn from a senior’s life experiences, and to benefit from the personal satisfaction derived from community service.

Learn more about Friendly Visitor

Unique Opportunities
Looking for an opportunity to contribute your services for the good of the community, but don’t have a lot of free time? Volunteer with one of DFTA’s short-term projects. Every hour of your time and service helps.

Learn more about Unique Opportunities

Get Involved

Volunteering with DFTA requires the following steps:

  1. RSVP for an upcoming DFTA Volunteer Information Session.
  2. Attend the information session where you will learn about the DFTA Volunteer program and complete a volunteer application.
  3. Pass the background check required
  4. Upon eligibility and an appropriate match, your application will be forwarded to your program of interest for consideration.

If you would like more information, please contact the DFTA Volunteer Resource Center at or 212-602-4464, Monday through Friday, from 10:00am-5:00pm.