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NYC Office of Actuary NYC Department for the Aging
Language Access Plan

In July 2008, Mayor Bloomberg signed Executive Order 120, creating a centralized language access policy for New York City. Executive Order 120 mandates that all City agencies that provide direct public services create a language access implementation plan in order to ensure meaningful language access to their services.

Below is the Department for the Aging's language access and implementation plan.

Language Access Policy and Plan FY 2016 (in PDF)
Language Access Policy and plan 2009 (in PDF)