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NYC Office of Actuary NYC Department for the Aging
Language Access Plan

In July 2008, Mayor Bloomberg signed Executive Order 120, creating a centralized language access policy for New York City. Executive Order 120 mandates that all City agencies that provide direct public services create a language access implementation plan in order to ensure meaningful language access to their services.

Below is the Department for the Aging's language access and implementation plan.

Language Access Policy & Implementation Plan (in PDF)
Language Access Report 2013-14 (in PDF)
Language Access Report 2012 (in PDF)