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NYC Office of Actuary NYC Department for the Aging
Community Outreach/Education

The Department for the Aging (DFTA) offers free educational presentations, trainings, consultation services and talks on a variety of topics, as detailed below. Outreach staff is also available to attend commuity fairs and other public forums.

See also News Releases and Publications

Benefits and Entitlements

To request a presentation on benefits and entitlements for seniors or to request DFTA's participation in health fairs and other community education events, call (212) 602-4263.

Elder Abuse

DFTA's Elder Abuse Resource Center offers free case consultation to professionals working with elder abuse victims. Call (212) 442-3103.

Alzheimer's Disease, Caregiving and Long-Term Care

To request an information session for seniors, professionals or caregivers on Alzheimer's disease, long-term care options and caregiving issues, call (212) 442-3087. Trainings are available in English, Spanish, Russian and Cantonese.

Chronic Disease Self-Management Program

To request training to co-lead six-week workshops for NORC residents, senior housing residents or senior center participants on the evidence-based Chronic Disease Self-Management Program developed by Stanford University, call (212) 602-4307. Workshop versions are available in English and Spanish at this time.

Grandparents Raising Grandchildren

DFTA's Grandparent Resource Center (GRC) makes presentations to community groups on GRC and DFTA services and other pertinent topics as requested. The Center will also train organizations, professionals and caregivers to start a grandparent caregiver support group. Training is available in English, Spanish and Russian. Call (212) 602-4297.

Additionally, the GRC offers to train professional staff at nonprofit agencies and city agencies to enhance their customer service skills in responding to grandparent caregiver needs. Call (212) 602-4297 to schedule a presentation for your professional staff.

Health Promotion

DFTA's Health Promotion Unit does presentations for senior audiences on falls prevention, medications management, memory improvement, sleeping well and other health topics. Call 212-602-4307 to request a presentation for your senior group.

Senior Health Insurance Information

DFTA's HIICAP Unit (Health Insurance Information Counseling and Assistance Program) is available to educate seniors and other interested groups on Medicare, changes to Medicare, coverage for preventive screening, the new Affordable Care Act, medicare fraud and other topics. To request a presentation call (212) 602-4384. To request a presentation on Long-Term Care Insurance call (212) 602-4384.