Newsletter Sign-up Printer Friendly Format Translate This Page Text Size Small Medium Large


Residential Water Efficiency Programs

Residential Water Efficiency Programs

Beyond implementation of water efficiency projects in municipal properties, DEP has identified conservation opportunities in the residential building sector. Through the Residential Home water survey studies have indicated that the largest percentage of water consumption in single family homes and multi-family dwellings is used for flushing toilets, followed closely by laundry, showering, and running faucets or taps.

Toilet Replacement Program

DEP ran a Toilet Rebate Program from 1994–1997 that was particularly successful in achieving significant and measurable reductions in water demand. Due to the popularity and success of the earlier program, DEP launched Phase I of a new Toilet Replacement Program back in July 2014. Phase I is a voucher-based program, which effectively provides a discount to the customer on the cost of new toilet fixtures. The goal of this program is to incentivize owners of residential and multi-family buildings on the Multi-Family Conservation Program water billing rate to replace inefficient toilets, which can use anywhere from 3.5 to 5 gallons of water per flush, with high-efficiency WaterSense® certified models, which consume 1.28 gallons of water per flush or less. For more information about the Toilet Replacement Program, and the qualifications needed to participate, please click the Toilet Replacement Program FAQs link below. DEP is also considering a Phase II of the Toilet Replacement Program, which will utilize the same voucher system to provide incentives to homeowners to replace old model toilets in remaining eligible housing, which did not participate in the original 1994 Toilet Rebate Program.

Toilet Replacement Program Resources


Toilet Recycling Program

As part of our commitment to environmental stewardship, DEP is also in the process of developing a Toilet Recycling Program to run simultaneously with the Phase I Toilet Replacement Program to capture the waste volumes generated by large-scale toilet replacements in residential buildings. Rather than discarding toilets in landfills, DEP is developing a mechanism for the material to be beneficially reused in oyster beds, sidewalk repair or green infrastructure projects throughout the city. By closing the loop on this waste stream and launching two programs with numerous environmental benefits, DEP is continuing to demonstrate a commitment to its core mission of protecting the natural environment and delivering reliable, high quality drinking water.