Other Services for Residents

Residential Water Survey

DEP offers free leak surveys for the City's water and sewer customers. Some small commercial properties including restaurants may also qualify for this service. Written reports which summarize the survey findings are provided to all owners/managers of the surveyed properties.

To request a Residential Water Survey, print out this application, fill it out and send it to DEP at the fax number or address listed on the form:

• Residential Water Survey (PDF)

Free Home Water Conservation Kits

As part of the Residential Water Survey Program, DEP is making available free water saving kits for private homeowners and individual apartment tenants who live in New York City. These kits contain retrofit fixtures and water-saving devices that can reduce water consumption and associated energy costs. In addition, these kits contain materials that can be used to detect leaks, as well as information on how to conserve water and energy.

If you would like to receive a kit, please print out this application, fill it out and send it to DEP at the fax number or address listed on the form:

• Free Home Water Conservation Kit (PDF)

Grease Disposal Tips to Help the City's Environment

Guidelines to help keep our sewer system running properly and avoid service disruptions.

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Rain Barrel Giveaway Program

As part of its citywide effort to reduce stormwater runoff and create a more livable, sustainable city, DEP initiated the Rain Barrel Giveaway Program and invited homeowners in Queens Community Boards 12 and 13 to participate. This pilot program will help DEP determine the effectiveness of rain barrels in New York City. Rain barrels capture stormwater from your roof and store it for future use such as watering your lawn or garden.

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Waste Disposers

New York City has lifted the ban on food waste disposers (a.k.a. Garbage Grinders) in domestic sinks in areas served by combined sewer systems.

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Protect Your Water Meter and Pipes from Freezing

Most water meters and pipes are in basements, crawl spaces, and other unheated areas, where cold winter temperatures could cause them to freeze. Homeowners are responsible for protecting meters and pipes from freezing.

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Drought Response

When a drought emergency is declared, water-use can be restricted according to the City's drought regulations.

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• Water Use Restrictions
• Drought Regulations
• Frequently Asked Questions
• Drought Variance Application
• Variance for Washing Sidewalks
• Penalty Schedule
• Hose Nozzles
• Drought Management Plan