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April 10, 2000

Contact: (718/595-3601)

Water Board: Public Hearings on Billing and Rate Changes

PUBLIC NOTICE IS HEREBY GIVEN THAT in accordance with Section 1045-j(3) of the Public Authorities Law, public hearings will be held on May 1, 2, 3 and 4, 2000, concerning proposed rates and charges to be effective July 1, 2000, for the use of, or services rendered or made available in New York City by the Water and Wastewater System of the City of New York (the "System") and concerning proposed billing and customer service policy changes to be incorporated into the New York City Water Board's Rate Schedule effective July 1, 2000. The hearings will be held as follows:

Borough Place Date/Time
Queens Queens Borough Hall
Conference Room 213 - Part 2
120-55 Queens Boulevard
Kew Gardens, New York 11424
May 1, 2000
5:30 P.M.
Bronx Herbert H. Lehman College
Carman Hall, Rm. B-36
250 Bedford Park Boulevard West
Bronx, New York 10468
May 2, 2000
10:00 A.M.

Staten Island

College of Staten Island
Campus Center, Green Dolphin Room
2800 Victory Boulevard
Staten Island, New York 10314
May 3, 2000
10:00 A.M.
Brooklyn Brooklyn Public Library
2nd Floor Auditorium
Grand Army Plaza
Brooklyn, New York 11215
May 3, 2000
2:30 P.M.


The College of Insurance
2nd Floor Auditorium
101 Murray Street
New York, New York 10007

May 4, 2000
5:00 P.M.

I. Rate Proposal
It is currently anticipated that there will be a change from currently effective water and wastewater rates for services provided during the fiscal year commencing July 1, 2000.

  • Metered and unmetered water rates will increase by 1.0%
  • The wastewater rate will remain at 159% of the corresponding water charge which is payable on each account
  • With respect to water sales to municipalities and water districts north of the City, the regulated rate will be increased to approximately $414.42 per million gallons and the rate for amounts in excess of allowance quantities will be equal to the in-city metered rate of approximately $1,751.34 per million gallons

II. Multiple Family Conservation Proposal
The objective of this proposal is to promote greater water conservation and ensure the installation of water meters in multiple unit apartment buildings. The program is expected to replace the existing Transition Program, Retroactive Transition Program and Meter Billing Cap Program for residential buildings consisting of six or more dwelling units. It provides that owners of multiple family residential buildings of six or more units who replace or have replaced at least 70% of the toilet, sink and showerhead fixtures in a building with low flow water consuming fixtures may elect to be billed on the basis of a fixed charge per dwelling unit per year. The dwelling unit charge will be subject to the general rate level changes each year, if any. The Board will periodically review this fixed rate to ensure that it continues to be consistent with the Board's objectives. The proposal provides for implementation over a 3 year period, and the earliest date on which the charge will be effective is July 1, 2001. A detailed description of the program requirements is available.

III. Charges for Steam Condensate Discharges to Sewer System
The Board is proposing explicit charges for Steam Condensate discharges into the wastewater system as follows:

  1. In the case of End of System Condensate Discharges:
    • Retail Steam Customers identified as Steam Classification-1 (SC1- Small Users), the wastewater rate shall be applied to the amount of water equal to 90% of the HCF Equivalent of its steam consumption as determined by the steam provider.
    • Retail Steam Customers identified as Steam Classification-2 (SC2- Large Commercial), the wastewater rate shall be applied to the amount of water equal to 67% of the HCF Equivalent of its steam consumption as determined by the steam provider.
    • Retail Steam Customers identified as Steam Classification-3 (SC3- Large Residential), the wastewater rate shall be applied to the amount of water equal to 76% of the HCF Equivalent of its steam consumption as determined by the steam provider.
  2. In the case of steam condensate discharges into the wastewater system from any point along the Steam System up to the property line of properties receiving steam from such System, the steam provider shall pay a wastewater charge equal to 6.3% of all amounts billed to Retail Steam Customers.

The steam provider will compute steam usage by retail steam customers and issue bills for condensate discharges on behalf of the Board.

IV. Other Billing Policy Changes
It is also contemplated that certain billing and customer service policies will be changed or clarified, including the following:

  1. Dwelling Units – as applied to various billing policies and programs, the definition is modified from the number of units shown on the records of the Real Property Assessment Division to the number of units according to the Certificate of Occupancy.
  2. Retroactive Transition Program – renamed Pre-Transition Flat-Rate Program; program eligibility changed to commence as of the application date rather than the beginning of the fiscal year in which the application was submitted.
  3. Miscellaneous Fees and Charges – price adjustments to various miscellaneous service fees, including the renaming of the "Service Inspection Fee" to the "Water Connection Fee" and increasing the fee amount from $32 to $200.
  4. Account Reconciliation Fee – new miscellaneous fee to provide a mechanism, similar to the final meter reading for metered accounts, where purchasers of real property billed on the frontage system can ensure that the account will not be backbilled prior to their ownership.
  5. Refunds – make explicit the Board's authority to apply credit balances against other accounts of the same owner prior to a refund being issued.
  6. Wastewater Allowance – applicants requesting more than one Standard Wastewater Allowance per meter will be required to file an engineer's report; Delinquent accounts will, upon notice, have Wastewater Allowances revoked; if reinstated, a revoked Wastewater Allowance will be effective as of the date full payment is received.
  7. Meter Surcharge – clarify application of meter surcharge to when a customer fails to install a meter.
  8. Permanent Boiler – clarify instances where this existing frontage charge may be applied.
  9. Backbilling Limitation – clarify definition of culpable conduct to specifically include situations where a plumber fails to secure or return a permit, or where customer fails to provide access to premises.

All members of the public who wish to obtain copies of the Board's Information Booklet describing the rate proposal, and the proposed billing policy modifications, or who wish to testify at the hearing should contact Kevin Kunkle, New York City Water Board, 59-17 Junction Boulevard, 8th Floor, Corona, New York 11368, (718) 595-3601 not later than April 28, 2000. Oral testimony will be limited to five (5) minutes duration. A copy of any prepared or written statement may be submitted to the Water Board at the above address at least two days prior to the meeting.

More Information

NYC Department of Environmental Protection
Public Affairs

59-17 Junction Boulevard
19th Floor
Flushing, NY 11373

(718) 595-6600