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New Yorkers are Reminded to Beware of Scams

Customer Service

  • Generally, DEP field employees will have a prearranged appointment before visiting a home.
  • All DEP field employees travel in a marked vehicle, wear uniforms and carry badges (ID Cards). They will never ask for payment.
  • If you are ever in doubt, call DEP Customer Service at (718) 595-7000 to speak to one of our representatives.
  • DEP will never reach out to you for your Social Security number or banking information.
  • DEP offers customers several safe and secure payment options. More information can be found here.

More Information

NYC Department of Environmental Protection
Public Affairs

59-17 Junction Boulevard
19th Floor
Flushing, NY 11373

(718) 595-6600