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Water and Sewer Forms Online Permitting System (WSPS)

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Announcements

On October 1st, The Water and Sewer Permitting System (WSPS) will be integrated with MyDEP and MyDEP will become DEP’s centralized portal for all DEP customer online activities. Additionally, Licensed Master Plumbers who are registered with WSPS will now be able to submit applications for new sewer connections and sewer plug applications electronically as of this date. Fees associated with these new online permit applications will be taken online and be deducted from the Licensed Master Plumber’s CIS account. LMPs will be able to manage their CIS account online, by adding funds via a credit card or electronic funds/checking account transfers.

Note on WSPS Registration: With the integration of WSPS with MyDEP, Licensed Master Plumbers already registered for WSPS will be automatically enrolled in MyDEP. (Existing WSPS user IDs and passwords can be used to log-in to MyDEP.) For Licensed Master Plumbers who are not currently registered for WSPS, please note that the registration process for MyDEP for Licensed Master Plumbers to use WSPS is different than the registration process for water and sewer customers. The registration link on the MyDEP log-in page is for water and sewer customers ONLY. Licensed Master Plumbers must following the WSPS registration procedures, defined in the “How to Register for WSPS” section below.

About the Water and Sewer Permitting System (WSPS)

The Water and Sewer Permitting System (WSPS) enables registered Licensed Master Plumbers to submit and pay for their permit applications, check the status of their permit applications anytime after filing, correspond with DEP reviewers, download work permits, and monitor and manage their payment accounts (CIS accounts) by adding funds via a credit card payment or check transfer simply by logging onto the system at their convenience, without the need to visit DEP facilities in-person. Additionally, the system provides instantaneous notice by e-mail to the applicant whenever the permit application has been filed and when the status of a permit application has changed. Online permit applications are given priority review and permit are usually available for download within a few business hours of application receipt.

WSPS current functionality includes the following:

  • Repair or Relay (In-Kind) Permit Application for Sewer Connections
  • NEW! Permit Application to Install Single/Multiple Premise(s) Sewer House Connection(s) – Certificate of Inspections will be provided online for approved permits.
  • NEW! Permit Application to Plug Single/Multiple Premise(s) Sewer House Connection(s)

Water Permit Applications

  • Repair or Relay (In-Kind) Permit Application for Water Connections.

Tap Card (Self-Certifications

  • Submit tap Card Form (Self-Certification) to close out Repair or Relay Permits or Water Connections whether the permit was issued through WSPS or at one of the local offices.

For other approvals or permits, please visit the Local Borough Water and Sewer Offices.

NEW! Additionally, Licensed Master Plumbers who are registered with WSPS, may receive tap card information electronically by email by submitting a Request for Information Form. For more information about how to request tap records please visit www.nyc.gov/dep/wsrecords.

How to Register for WSPS

To register, Licensed Master Plumbers must complete, in its entirety, an authentication form (including email and CIS account number). The email address provided on the authentication form will be used for all notifications and correspondence. Additionally, if you do not have a CIS account number, a CIS account will be created.Your CIS account is the only way to pay for WSPS permit applications that have fees. The completed form must be signed and sealed by the Licensed Master Plumber and attested to by a Notary Public. Only original notarized and sealed forms will be accepted. Click the link below to download the authentication form.

You may submit the original, sign, sealed, and notarized Authentication form in the following three ways:

  • By mail: NYC Department of Environmental Protection, Water & Sewer Permitting System (WSPS), ATTN: Registrations, 3rd Floor, Low-Rise, 59-17 Junction Blvd, Flushing, NY 11373
  • In-person at DEP’s Main Office in Queens 9605 Horace Harding Expressway – 3rd Floor. You may make an appointment to be registered on the spot by contacting WSPS Support at 718-595-3088 or wsps@dep.nyc.gov or you may deposit your form in the 3rd floor drop box located by the security guard in the lobby.
  • In-person at the local Borough Water and Sewer Offices: For Local Office locations please visit www.nyc.gov/dep/wsrecords

Please note: WSPS is now integrated with MyDEP. However, the registration process for Licensed Master Plumbers to use WSPS through this system is different from the registration process for water customers to view and pay their bills online. The registration link on the MyDEP log-in page is for water customers ONLY. Licensed Master Plumbers must following the above registration procedures, to register for WSPS.


Supporting Documentation and Materials for the WSPS

 

WSPS Online Payment Quick Reference
This presentation provides detailed information on how to manage your CIS account online, including how to enroll, how to make a payment, and how to see your payment history.

Overview of WSPS Phase 2 Changes

This presentation provides a general overview of the changes that were implemented on October 1, 2011.

WSPS User’s Manual

This manual includes detailed information on how to use the WSPS, including system requirements and how to submit, edit, and track a permit application. This manual focuses on the electronic filing for repair and relay permits for water and sewer connections. If you have any comments, suggestions, or edits please contact the WSPS Support Line at 718-595-3088 or wsps@dep.nyc.gov.


WSPS Frequently Asked Questions

The following is a list of frequently asked questions about WSPS. If your question is not available in this document, please send your question to the WSPS support line at 718-595-3088 or wsps@dep.nyc.gov.


WSPS Video Tutorials

Step-by-step instructions to complete various steps in the WSPS are provided in the following video tutorials.

Video tutorials are in Windows Media Video (WMV) format.


Reservoir Levels

Current: 99.2%

Normal: 98.5%