Newsletter Sign-up Printer Friendly Format Translate This Page Text Size Small Medium Large

Multi-family Water Assistance Program

Enrollment in this program is closed. The deadline to apply was October 20, 2017. Qualified properties received their credit on May 11, 2018. Metered buildings will see the credit on the first water and sewer bill they receive after May 11, 2018. Buildings billed on the MCP rate, will see the credit on their next annual bill in late May 2018.

Eligibility Criteria

Projects are eligible if they meet all three criteria:

  1. Affordability
    • Rent Affordability: Average collectable rents (rental buildings) or maintenance fees (co-ops) for the project must be affordable to households earning up to 60% of Area Median Income (AMI), using a Rent Roll, effective as of the date of application. The project can have income limits higher than 60% of AMI as long as the average collected rent is affordable to those earning up to 60% of AMI.
    • Use Restriction: Executed and recorded regulatory agreement or equivalent document with HPD or HDC with a minimum of 15 years remaining, restricting 100% of the residential units.
  2. Conservation
    • All buildings must demonstrate efficient water usage either through compliance with the Multifamily Conservation Program (MCP) or as evidenced by paying a metered water rate. Buildings that take the necessary steps to become compliant with the MCP conservation measures before the application deadline may apply. Buildings must be compliant with all applicable DEP and Water Board regulations.
  3. Performance
    • All buildings must be in good standing with the City, by demonstrating current payments, payment plans or evidence of engagement with the City to address these issues. HPD or HDC Asset Management will consider projects not current on their DEP and DOF bills on a case-by-case basis.


Projects should have applied for the credit by submitting the Multi-family Water Assistance Program application, including all attachments, to the email address listed in the application form. Projects had to submit the completed application, including all attachments by October 20, 2017. For the application and more information about the program, visit the Housing Preservation and Development website.

More information

  • To see whether your building meets the Multi-Family Conservation Program conservation criteria, go to Multi-Family Conservation Program. For questions about how to comply with the MCP conservation criteria, please contact DEP directly at (718) 595-7000,, or use the MCP Compliance Tool.
  • For questions specific to the Toilet Replacement Program, contact
  • For projects that will close on new financing with HPD or HDC before October 20, 2017, contact your assigned HPD or HDC Project Manager.
  • For existing buildings with an HPD regulatory agreement, contact
  • For existing buildings with an HDC regulatory agreement, or a joint HPD-HDC regulatory agreement, contact
  • For all city-assisted Mitchell Lama buildings, contact

New Payment Options
Water Charges