The Call Center will be closed on Saturday, September 3rd for the Labor Day holiday.
Contact Customer Service for water and sewer billing and account information or to access a host of customer services including service inspections, repairs, and detailed information about your payment options.
Borough offices (weekdays from 9am to 5pm):
Bronx – 1932 Arthur Avenue – 6th Floor
Brooklyn – 250 Livingston Street – 8th Floor
Manhattan – 1250 Broadway – 8th Floor
Queens – 96-05 Horace Harding Exp. 1st Floor
Staten Island - 60 Bay Street – 6th Floor
Customer Service Email
Customer Service Call Center
Monday through Friday, 9am to 6pm
Saturday, 9am to 2pm