Contact Customer Service
Starting April 24, 2017 and ending May 11, 2017, all Borough Offices will be open from 9am–7pm on weekdays and 9am–2pm on Saturday, May 6, 2017. The BCS Call Center will be open from 9am–7pm on weekdays and 9am–2pm on Saturdays from April 24 to May 11.
Contact Customer Service for water and sewer billing and account information or to access a host of customer services including service inspections, repairs, and detailed information about your payment options.
Bronx: 1932 Arthur Avenue, 6th Floor
Brooklyn: 250 Livingston Street, 8th Floor
Manhattan: 1250 Broadway, 8th Floor
Queens: 96-05 Horace Harding Exp., 1st Floor
Staten Island: 60 Bay Street, 6th Floor
Customer Service Email
Customer Service Call Center
Monday through Friday, 9am–6pm